Bilingual/Spanish Speaking Premium on top of hourly rate*
If delivering an exceptional customer experience gets you excited, then come explore a career with us!
Our Care Rep's receive inbound calls from consumers making immediate, “on demand” payments. Payments are taken via the web or Interactive Voice Response system. In addition, we trouble shoot on failed payment attempts; provide confirmation of payments and respond to general payment questions.
Skills
Ability to provide exemplary customer service
Active listener, express willingness and displaying empathy towards our customers
Technology Savvy
Ability to maintain composure while dealing with difficult situations
All your information will be kept confidential according to EEO guidelines.