While the position requires a strong understanding of Lenovo’s solutions and services business, its primary focus is enabling enterprise decision-making, performance management, cross-functional alignment, and value realization at the corporate level.
Key Responsibilities
Enterprise Program Leadership & Executive Governance
Lead the PMO for high-priority initiatives sponsored by the Group COO or GOO leadership, coordinating execution across business groups and corporate functions
Establish governance frameworks, operating rhythms, decision forums, and accountability mechanisms to improve enterprise-wide execution
Facilitate alignment among stakeholders with competing priorities and organizational objectives
Support executive leadership through structured problem-solving, strategic assessments, and actionable recommendations
Business Management System (BMS) & Performance Visibility
Design and continuously improve Business Management System (BMS) mechanisms to monitor business health, strategic priorities, risks, and execution progress
Develop executive scorecards and KPI frameworks that link strategic objectives to measurable outcomes
Establish consistent processes for commitment tracking, action closure, issue escalation, and follow-through across GOO leadership forums
Enable structured information exchange among GOO, business groups, and Sales organizations by translating tower inputs into relevant, decision-ready insights
Solutions and Services Business Insights & Value Realization
Maintain a strong understanding of Lenovo’s services portfolio, business model, customer needs, competitive environment, and growth drivers
Provide services-domain context to help GOO leadership interpret performance, identify emerging opportunities and risks, and determine where GOO support can create the greatest value
Differentiate among program delivery, adoption, and realized business value, providing leadership with a balanced view of progress and financial returns
Identify opportunities for process improvement, analytics, automation, and AI-enabled capabilities to strengthen services business outcomes, while leaving technical solution ownership with the appropriate functions
Qualifications
7+ years of experience in enterprise program management, strategy, business operations, finance, consulting, and/or a related field, including ownership of complex cross-functional initiatives
Bachelor’s degree or equivalent practical experience; an advanced degree or relevant credentials in program management, finance, strategy, or transformation preferred
Strong understanding of performance management, financial analysis, ROI assessment, and value realization
Experience managing large-scale strategic initiatives involving senior executives and multiple stakeholder groups
Ability to navigate ambiguity, drive alignment, and influence decisions without direct authority
Familiarity with solutions, services, subscription, managed services, recurring revenue, or platform-based business models
Basic Requirements
7+ years of project/program management, strategy, business operations, finance, and/or consulting experience
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations
United States of America - North Carolina - Morrisville
United States of America
United States of America - North Carolina
United States of America - North Carolina - Morrisville
