Translate complex quality and technical information into clear, actionable insights and professional customer-facing presentations tailored to both technical and business audiences, and present findings to customers when required.
Partner with engineering, quality, service, manufacturing, and other cross-functional teams to analyze quality concerns, understand the relevant technical context, and ensure conclusions and customer communications are supported by appropriate data and evidence.
Develop strong knowledge of products, technologies, quality processes, analytical tools, and data environments, quickly adapting to new topics and navigating complex information to support effective analysis and problem-solving.
What you need to bring
Strong data analysis and interpretation skills, with the ability to identify trends, anomalies, correlations, and key quality drivers within complex datasets.
Advanced proficiency in Microsoft Excel, including data manipulation and analysis, pivot tables, charts, and the development of clear, professional data visualizations.
Working knowledge of Power BI, Qlik, or comparable business intelligence and data visualization tools for data exploration, visualization, and reporting.
Ability to transform raw data into meaningful insights, effective graphics, and customer-ready quality narratives.
Strong attention to detail, with a focus on data accuracy, validation, and consistency before information is communicated.
Strong general technical aptitude, with the ability to understand product and technology concepts, quality metrics, and technical information sufficiently to interpret data and communicate findings effectively.
Independent and proactive analytical mindset, with the ability to explore data beyond the initial request, identify relevant questions, recognize patterns or inconsistencies, and develop fact-based conclusions with limited guidance.
Fast learner, able to quickly become proficient with new data sources, analytical tools, systems, and technical concepts.
Strong written and verbal communication skills, with the ability to explain complex data and technical findings clearly to both technical and non-technical audiences.
Ability to develop polished customer-facing presentations and confidently present analyses and findings when required.
Preferred Qualifications & Skills
SQL skills, with the ability to query and extract data from databases for analysis and reporting.
Experience in customer quality, quality engineering, product quality, service analytics, data analytics, or a related function.
Familiarity with quality analysis methodologies such as trend analysis, Pareto analysis, failure analysis, and root-cause analysis.
Experience working with large or complex datasets from multiple data sources.
Experience working in a cross-functional environment and collaborating with engineering, quality, service, manufacturing, or other technical teams.
What Lenovo Can Offer You
Compensation & Rewards
Performance-based salary reviews and annual bonuses
Meal tickets, service anniversary awards, and referral bonuses
Employee share purchase program
Scholarships for employees’ children
Health & Well-being
Fully covered private medical insurance
Annual well-being allowance for sports, training, relaxation, and therapy ,and nd on-site chair massage
Life & accident insurance with extra medical coverage
Employee Assistance Program
Training & Development
Technical Ladder & Sales Excellence programs
Individual Career Development Plans with mentoring
Bookster subscription for continuous learning
Time Away
21–28 vacation days depending on tenure
Sick days and extra paid leave for public holidays on weekends
Additional paid leave for employees with children
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations
Romania
Romania
AI PROCESSING NOTICE
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.
