Owns, maintains, and refines the operational playbooks, Standard Operating Procedures (SOPs), and incident response procedures for the transport, SD-WAN, and firewall operations teams.
Oversees the Problem Management process for network services, ensuring that government-approved root cause analyses for complex or recurring network issues are completed and that remediation plans are tracked to successful completion.
Represents operational interests as a primary stakeholder in the Change Advisory Board (CAB) process, responsible for assessing the operational risk of all proposed changes to the network and security infrastructure.
Manages, monitors, and reports on network Service Level Agreement (SLA) performance related to transport availability, SD-WAN performance, and firewall uptime.
Required Education and Experience
Requires a current Top Secret Security Clearance.
Requires a BS degree with 8 + years of prior relevant IT experience or Master’s degree with 6 + years of prior relevant IT experience. May possess a Doctorate in technical domain.
ITIL v4 Foundation certification and a certification meeting DoD 8570/8140 IAT Level II requirements (e.g., CompTIA Security+).
Certifications such as ITIL v4 Managing Professional, CISSP, CCNP Enterprise/Security, or PCNSE are highly desired to demonstrate a strong understanding of both the operational framework and the underlying technologies.
Required Skills
Deep understanding of and ability to apply principles, theories, and concepts of technical domain and has broad understanding of other related specialty areas.
Provides mentorship and guidance to junior staff focused on operational best practices and disciplined incident management related to the network infrastructure.
Clearance Required
Must possess an active Top Secret security clearance at time of consideration.
ECNOMS
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting
October 14, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range
Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
