Ensure that imaging technologies—including servers, networks, storage systems, and scanning software—are operating efficiently and securely.
Assist with software upgrades, patches, and configuration changes for imaging systems.
Monitor and analyze imaging system performance, ensuring optimal uptime and throughput.
Write and maintain standard operating procedures, technical documentation, and training materials.
Support full lifecycle system development efforts including planning, integration, testing, deployment, and verification/validation processes.
Provide technical support and troubleshooting for imaging systems and perform routine and emergency maintenance, including occasional weekend and after-hours work.
Support integration of scanners into enterprise document management and archival systems.
Provide Tier 2/3 support for escalated issues related to document imaging operations.
Ensure system compliance with federal IT security and operational standards.
Provide onsite assistance and troubleshooting.
Basic Qualifications
Minimum of a Bachelor’s and 2 years of relevant experience. Additional years of experience accepted in lieu of degree.
Strong technical troubleshooting and analytical problem-solving skills.
Some knowledge of both Windows and Linux operating systems.
Intermediate experience with Structured Query Language (SQL) query and scripting.
Familiarity with PostgreSQL and SQL Server.
Basic understanding of XML and its applications.
Excellent verbal and written communications.
Familiarity with document management systems and workflows.
Available for occasional after-hours and weekend maintenance, both onsite and remote.
Must have a US Citizenship
Must be able to obtain and maintain a customer specific Public Trust clearance.
Lives within commuting distance (< 50 miles) of the Martinsburg, West Virginia office.
Preferred Qualifications
Holds a DOJ or DOD clearance.
Knowledge of ATF systems.
General familiarity with Amazon S3 for storage integration.
Experience with IBML Capture Suite for high-volume document processing.
Knowledge of OmniScan Advanced Software, particularly in relation to Zeutschel scanning systems.
This position may be filled at more than one level based on the selected candidate’s education, experience, demonstrated capabilities, and the scope of responsibilities they are qualified to assume. Candidates will be considered for the level that most appropriately aligns with their qualifications and experience.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting
September 30, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range
Pay Range $59,150.00 - $106,925.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.