Develop AI-powered voice interactions using speech-to-text, text-to-speech, and conversational AI technologies.
Design and implement agent orchestration workflows, tool integrations, and automated decision-making capabilities.
Integrate AI solutions with existing IVR and contact center technologies, including platforms such as Amazon Connect, Amazon Lex, Genesys Cloud, or comparable technologies.
Develop and optimize prompt engineering strategies, retrieval-augmented generation (RAG) capabilities, and AI agent workflows.
Collaborate with software engineers, solution architects, business analysts, and customer stakeholders to translate business requirements into technical solutions.
Implement security controls, authentication, authorization, privacy safeguards, and human escalation mechanisms for AI-enabled applications.
Evaluate and improve AI solution performance, including response accuracy, latency, reliability, and overall customer experience.
Conduct unit testing, integration testing, performance testing, and troubleshooting of AI-enabled applications.
Support Agile software development practices, CI/CD pipelines, code reviews, and technical documentation.
Ensure AI solutions align with applicable federal security, accessibility, and compliance requirements.
Basic Qualifications
Bachelor's degree in Computer Science, Software Engineering, Information Technology, Artificial Intelligence, or a related technical discipline and 12+ years of relevant experience. Additional experience may be considered in lieu of a degree, subject to contract requirements.
Hands-on software development experience using Python, JavaScript, Java, or similar programming languages.
Experience developing or integrating AI/ML solutions, conversational AI applications, or LLM-powered systems.
Experience with REST APIs, microservices, and enterprise application integration.
Understanding of Agentic AI concepts, including AI agent orchestration, tool calling, context management, and automated workflows.
Experience with cloud technologies such as AWS, Microsoft Azure, or Google Cloud.
Familiarity with Natural Language Processing, speech recognition, and conversational AI technologies.
Experience working within Agile software development environments.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent written and verbal communication skills.
Ability to meet customer-specific suitability and background investigation requirements.
Preferred Qualifications
Hands-on experience developing Agentic AI applications using frameworks such as LangChain, LangGraph, Semantic Kernel, or similar technologies.
Experience developing and integrating IVR or contact center applications using Amazon Connect, Amazon Lex, Genesys Cloud, Twilio, or comparable platforms.
Experience with AWS Bedrock, Azure AI, OpenAI APIs, or other enterprise LLM platforms.
Experience developing voice-enabled AI agents and integrating speech-to-text and text-to-speech technologies.
Experience implementing Retrieval-Augmented Generation (RAG), vector databases, and semantic search capabilities.
Experience with AWS Lambda, API Gateway, Docker, Kubernetes, or serverless architectures.
Experience with prompt engineering, LLM evaluation, AI guardrails, and responsible AI development practices.
Experience integrating AI applications with legacy enterprise systems.
Knowledge of federal cybersecurity requirements, including NIST 800-53, FISMA, and secure software development practices.
Experience supporting federal government customers, particularly civilian agencies.
Familiarity with Section 508 accessibility requirements.
About the Role
This position provides an opportunity to contribute to the modernization of the customer-facing technologies by developing intelligent, secure, and scalable AI-driven solutions.
The Agentic AI Developer will play a key role in improving automated customer interactions, reducing reliance on traditional menu-driven IVR systems, and enabling more natural, efficient, and accessible communication experiences.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting
October 22, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range
Pay Range $131,300.00 - $237,350.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
