Medical, dental, and vision insurance
Life and short- and long-term disability coverage
401(k) retirement savings plan with company match
Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
Two (2) floating holidays per year
Paid sick leave*
Six (6) paid company holidays
Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
Additional wellness and employee assistance programs
Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.
The Must-Haves
High school diploma or equivalent
Clear and professional communication skills via phone and email
Industry knowledge in logistics, transportation, or dispatch
It is the responsibility of every position to understand and adhere to the security guidelines outlined in OnTrac’s Acceptable Use policy and to conduct their activities accordingly.
Your Mission in Motion
A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.
Customer communication & documentation: Communicate professionally with customers by phone and email, respond to inquiries, and review shipment documentation for accuracy.
Order scheduling & coordination: Manage new order requests, schedule pickups and deliveries, and ensure execution aligns with customer and vendor requirements.
Shipment, air waybill & flight tracking: Monitor active shipments in the operations platform, track air waybills and flights, review driver updates, and maintain accurate shipment statuses.
Disruption management & service continuity: Identify shipment cancellations, diversions, and other disruptions, developing alternate plans to maintain service continuity.
Driver coordination & issue resolution: Coordinate driver performance, investigate delays, and provide leadership with detailed escalations and resolutions.
Paving your way to your success
You adapt effectively to a fast-paced environment with frequent changes.
You demonstrate strong attention to detail and solid organizational skills.
Posting Timeline
This job posting is anticipated to remain open for at least 15 days from the date of posting
Disclosures
Washington state employees are eligible for up to 56 hours of paid sick leave annually.
The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations.
Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.
ADA Statement
We are committed to providing equal employment opportunities to all qualified individuals. If you require reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact Human Resources.
If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!
OnTrac is proud to be an Equal Opportunity Employer
Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, 'OnTrac' or the 'Company') is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.
