Responsible for developing site problem-solving capabilities.
Conduit for feeding the voice of the customer and site into the Factory and Engineering teams to drive tangible, sustainable, and measurable quality improvements.
Drive 8D quality and cycle time to meet customer and LAM expectations.
Analytical capability to proactively identify trends and patterns in quality data to proactively drive required improvement.
Drive activities with the site & QPL to solve the customer’s high-level quality concerns and improve Lam’s quality performance.
Responsible for communication to the Factory when the impact to the customer has changed, and an in-progress 8D needs to be updated.
Work as part of the global QPL/SQL team to improve processes and share BKMs to improve results.
Utilize the Lam escalation process for business process non-compliance.
Who we’re looking for
Minimum Qualifications
Bachelor’s degree in Electronics, Engineering, or related field and 8+ years of experience; or Master’s degree with 6+ years; or equivalent work experience.
Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
Able to work in a clean room environment while wearing personal protective safety equipment, or a cleanroom suit.
Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
Ability to travel up to 25% domestically and internationally based on business needs.
Preferred qualifications
Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.
Communication skills, both written and verbal, in English.
Foundational analytical and problem-solving skills.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
