Represent GOps Quality in Regional Quarterly Operations Review. Align with GOps Quality and Global Quality on regional metrics
Ensure that GOps execs are prepped and up to speed when they are participating in a customer executive review or meeting with a customer
Educate and clarify the GOps Quality messaging to Account Team and customers
Direct customer engagements when necessary
Ensure that customer quality problems are identified, priorities aligned, root cause established and solution implemented within established target cycle times
Communicate to the Gops quality team on quality issues and/or trends at Lam’s key customers
Role model Lam Core Values and effective utilization of Lam Management System to resolve conflict and drive results
Who we’re looking for
Bachelor’s degree in Engineering, Mechanical, Electrical or Industrial, with 15 years of experience or equivalent years of experience in a similar role.
Experience working with customers in the semiconductor industry is a must.
Demonstrated experience applying advanced quality methods to improve quality and reduce variability
Ability to communicate and influence effectively with quality stakeholders across the company, up to and including senior leadership levels at Lam Research
The ability to collaborate on cross functional teams.
Curious mindset, passion for quality ideas, a bias for engagement and the ability to drive innovative changes.
Adept at creating and delivering effective presentations to executive staff on quality topics and/or escalations
Preferred qualifications
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
