LabWare
From LabWare's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Reports to: Industry Practice Manager (IPM)
Manage implementations of our software products
Provide periodic status reports and presentations to management, customers, and end-users.
Manage customers and their expectations
Maintain change control process for projects and revise test cases and results.
Manage and communicate scope, schedule, cost, risk, and issues.
Create and maintain technical and business documentation.
Collect business requirements from end users and subject matter experts.
Oversee system and UAT testing including development of test plans.
Knowledge of configuration, development, and testing of LabWare products.
Technical experience in development, testing, and/or IT preferred.
LIMS (Laboratory Information Management Systems) experience preferred.
PMI or Prince 2 certification preferred.
Bachelor's degree in Business, Information Technology, Computer Science, or a related field.
Minimum 4 years Technical Project Manager experience in the software industry.
Strong analytical and problem solving skills
Attention to detail
Excellent organizational, time management and follow through skills.
Strong Customer Service Skills
Self-motivated
Interpersonal and communication skills (verbal and written)
Positive attitude, ability to motivate customers and establish credibility
Be able to organize meetings, keep meetings in order, define agendas for meeting with clear goals, actions and deliverables
Ability to accommodate at least 50% overnight travel (interstate and country) and schedule flexibility
Professionally represent LabWare at Customer site (Image and conduct)
Achieve and retain LabWare Consultant Certification
Maintain training record
Dedicated LabWare employee
Timely submission of Time/Expense/Status Reports
Recognize potential sales opportunities to LGS senior staff and Sales
Recognize Customer Success Management opportunities
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