Position: Consultant
Reports to: Industry Practice Manager
Company: LabWare Global Services, Inc.
Location: Anywhere in NA
Job Description
LabWare Global Services (LGS) has immediate openings for Consultants. LGS is interested in energetic, highly motivated team players to join the Services team that is responsible for the design, configuration, deployment and support of LabWare solutions.
Services Responsibilities and Expectations
Interface with customer to gather User Requirements
Participate in Gap Fit
Design, configuration, unit test, and deployment of LabWare Products
Design and implement interfaces with external applications
Implement instrument integration with the LabWare products
Work with LabWare Global Services PMO and Management
Develop and maintain superior LabWare product knowledge
Ability and willingness to work independently and with a team
Provide consistent OOB designs for clients and avoid excessive use of LIMS Basic
Be able to create and design blueprints for the conceptual system before any development or configuration begins
Be able to conduct code reviews of others against the LabWare configuration guidelines
Train and mentor associates and other consultants
Technical Skills
5+ years’ experience designing, configuring, and deploying laboratory software solutions
Database knowledge (Oracle / SQL)
Citrix knowledge
Expert in LIMS Basic
Expert in Crystal Reports
Working knowledge of current web technologies
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Operating Systems – Windows knowledge
Additional Requirements and Soft Skills
Bachelor’s degree or higher
Strong analytical and problem solving skills
Adept in self-learning
Attention to detail
Excellent organizational, time management and follow through skills.
Strong Customer Service Skills
Self-motivated
Possess a familiarity with laboratory workflows
Interpersonal and communication skills (verbal and written)
Positive attitude, ability to motivate customers and establish credibility
Be able to organize meetings, keep meetings in order, define agendas for meeting with clear goals, actions and deliverables
Ability to accommodate at least 50% overnight travel (interstate and country) and schedule flexibility
Good Corporate Citizenship
Professionally represent LabWare at customer site (image and conduct)
Achieve and retain LabWare Consultant Certification
Maintain training record
Dedicated LabWare employee
Timely submission of Time/Expense/Status Reports