- Reports
- to:
- Industry Practice Manager (IPM)
Location: Wilmington, DE
Services Responsibilities and Expectations
- Interface
- with customer to gather User Requirements
- Configuration
- and deployment of LabWare Products
- Introduction
- to interfaces with external applications
- Implement instrument
- integration with LabWare products exposure
- Work with
- LabWare Global Services Senior Staff
- Develop and
- maintain superior LabWare product knowledge
- Ability and willingness
- to work with a team
Technical Skills
- Proficiency
- in Microsoft Office products (PowerPoint, Word, Excel, Access)
Proficiency in Crystal Reports Development a plus
- Understanding
- of database concepts such as SQL, tables and fields
- Understanding
- of programming, proficiency in at least one language
Additional Requirements and Soft Skills
Bachelor’s degree or higher
0-2 years of work experience in a laboratory, IT setting or professional work environment
- Strong analytical and problem
- solving skills
Adept in self-learning
Attention to detail
- Excellent organizational, time management and follow
- through skills
- Strong customer
- service skills
Self-motivated
- Interpersonal and communication skills (verbal
- and written)
- Positive attitude,
- ability to motivate
- customers and establish credibility
- Ability to accommodate at least 50% overnight
- travel (interstate and country) and schedule flexibility
Good Corporate Citizenship
- Professionally
- represent LabWare
- at customer site (image and conduct)
Show the full description
- Achieve and retain LabWare Consultant
- Certification
Maintain training record
Dedicated LabWare Employee
Timely submission of Time/Expense/Status Reports