Providing feed-back to internal & external customers (*)
Document all process and service failures, resolve, and escalate to management when appropriate resolution is incomplete.
Ensuring alignment and support between Logistics and Finance including issues such as Unmatched EDI, Cost analysis etc.
Assist in the analysis phase and lead implementation of global best practices for processes and procedures.
Metrics, Key Performance Indicators (KPI’s): Providing timely and precise departmental metrics and KPI’s, internal and external.
Other duties as assigned by management.
(*)Client Interactions
Minimum Qualifications
Bachelor's degree
2 or more years of experience in Customer service and/or Logistics.
Preferred Qualifications
2 or more years of international business experience
Licensed Customs Broker.
Fluent in Japanese and English.
Additional Job Standards
Ability to work independently
Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook)
Strong verbal and written skills
Attention to detail
For Logistics Contingencies related purposes the incumbent may be requested to work during holidays and week ends.
At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
Labcorp is proud to be an Equal Opportunity Employer
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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