Ensure seamless communication and proactive follow-up with internal stakeholders, clients, and cross-functional teams to facilitate the timely resolution of data discrepancies.
Analyze and resolve simple to moderately complex client data discrepancies, updating databases as required to meet client needs while ensuring compliance with Good Clinical Practice (GCP) guidelines and quality standards.
Perform data revisions ranging from basic to highly complex, adhering to established data revision and data cleaning processes.
Support Workflow Leads and Client Leads in the strategic execution of data reconciliation activities and query management processes. Assist management in implementing global processes and procedures to promote operational consistency and efficiency.
Attend mandatory Data Reconciliation Center (DRC) meetings and actively participate in training programs related to process enhancements, system updates, and data reconciliation best practices.
Investigate and resolve data issues, project, and service-related issues, escalating concerns to Client Leads, Workflow Leads, DRC management, or relevant departments as necessary to ensure complete resolution.
Maintain audit-ready documentation and support leadership during audits, corrective and preventive action activities, reportable issues, CAIRs, and other quality-related investigations.
Collaborate effectively within a global, team-oriented environment, maintaining a strong focus on customer service and stakeholder satisfaction.
Ensure compliance with departmental guidelines, company policies, SOPs, work instructions, management communications, and other applicable documentation.
Champion a culture of continuous improvement by contributing to initiatives that enhance quality, productivity, operational efficiency, and customer experience.
Perform additional responsibilities and special projects assigned by management.
Minimum Qualifications
Bachelor’s degree in science or related field.
Preferred Qualifications
Bachelor’s or master’s degree in science, Life Sciences, Data Management, or a related field.
Minimum of 2 years of professional experience.
Additional Job Standards
Strong understanding of data revision/reconciliation processes and lab/clinical data management.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Labcorp is proud to be an Equal Opportunity Employer
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
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