Architect and implement robust, scalable, and fault-tolerant cloud-native systems using technologies like Kubernetes, Golang, and major cloud providers.
Own the end-to-end operational lifecycle, from proactive monitoring and alerting to incident response and blameless post-mortems, ensuring continuous service improvement.
Drive developer delight and operational efficiency through automation, self-service tooling, and streamlined workflows for deploying and managing API gateways, while proactively preventing technical debt and reducing operational toil.
Define, track, and report on key SLOs and SLIs, and advocate for architectural best practices that keep Managed Gateways performant and resilient as it scales.
Collaborate cross-functionally with Product, engineering, and support teams to influence roadmap decisions and ensure operational readiness for new features.
WHAT YOU'LL BRING
THE TOOLKIT
Proven experience leading and managing Site Reliability Engineering or DevOps teams in a fast-paced, high-growth environment.
Deep expertise in designing, deploying, and operating highly available distributed systems on cloud platforms (AWS, Azure, or GCP).
Extensive hands-on experience with Kubernetes (k8s) and container orchestration in production environments.
Proficiency in Golang or similar modern programming languages for infrastructure automation and service development.
Strong understanding of observability principles and experience with tools such as Prometheus, Grafana, OpenTelemetry, or similar.
Demonstrated ability to manage critical incidents, perform root cause analysis, and implement effective preventative measures.
Familiarity with API gateway technologies, service mesh, or network proxies is a significant plus.
THE KONG DNA
Ownership: You take full responsibility for the reliability and performance of systems, driving initiatives from conception to completion.
Urgency: You thrive in dynamic environments, prioritizing critical issues and delivering impactful solutions with speed and precision.
Collaboration: You build strong relationships, foster open communication, and work effectively across global teams to achieve shared goals.
BONUS POINTS
Experience with open-source contributions or active participation in SRE/cloud-native communities.
Certifications in cloud platforms (e.g., AWS Certified DevOps Engineer) or Kubernetes (e.g., CKA, CKAD).
Background in companies focused on developer tools, infrastructure software, or API management.
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About Kong
Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com http://www.konghq.com.
