Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes
Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner
Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently
Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl’s tools and resources
All manager roles at Kohl’s are responsible for
Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Modeling, enforcing and providing direction and guidance to associates
Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues
Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands
Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results
Managing talent, including hiring, training, developing, and supervising
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies and ensuring the safety of associates and customers
Other responsibilities as assigned
What Skills You Have
Required
Must be 18 years of age or older
Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management
Great verbal/written communication and interpersonal skills
Excellent decision-making and problem-solving skills to make quick decisions
Strong people management skills and ability to develop talent
Flexible availability, including days, nights, weekends and holidays
Preferred
Experience working in a retail environment, preferably in a managerial position
College degree OR equivalent combination of education and 2 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You’ll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 9 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
