What You'll Do
Partner with the program management team to lead client programs, including feature development, testing, and integration
Work hands-on with customers to share implementation best practices and drive technical success
Design the ideal product setup and create integration plans tailored to each client
Test, troubleshoot, and support client implementations, providing technical guidance and feedback
Review and analyze campaign performance to drive continuous optimization
Collaborate across product, client strategy, and engineering teams to develop tools and solutions for our publisher partners
Provide technical support and guidance to resolve customer-specific challenges
Work closely with internal teams to support the successful launch of new products and features
What You'll Bring
5+ years of experience in pre-sales, post-sales, or customer-facing technical roles
Proven success supporting or selling data and analytics solutions to enterprise customers
Experience identifying stakeholders, aligning on business value, and navigating complex sales or integration cycles
Strong presentation skills with the ability to engage both technical and executive audiences
Ability to coordinate across business functions to deliver high-impact solutions
Skilled at translating business needs into actionable product and service offerings
Hands-on experience with SQL and REST APIs
Strong written, verbal, and interpersonal communication skills
Highly organized with exceptional attention to detail
Self-starter with strong work ethic and ability to manage multiple projects simultaneously
Experience with Tableau is a plus
Excited to work in a fast-paced, high-growth environment
