What You'll Do
Meet regularly with key advertisers and agencies to understand their objectives, share insights, and provide recommendations to improve performance and platform outcomes
Support the regional commercial strategy by partnering with clients to design, launch, and manage initiatives that drive adoption, spend growth, and long-term value
Collaborate with regional and global stakeholders to surface advertiser feedback, identify opportunities, and align commercial operations with broader business goals
Contribute to client relationships regarding program management, program growth acceleration and feature development
Work with the Program Manager to plan and document all aspects of the specific program(s) you are working on
Work across the organization to make sure that the scope and direction of each program is on schedule and all stakeholders know the current status
Help manage program quality - ensure all Koddi contributors are leveraged to improve the quality of the program
Analyze data and make decisions that affect your program(s) on a regular basis
Partner with teams across Koddi to identify and resolve challenges - be the glue and get things done for publishers and partner
Work closely with the delivery teams to help us bring new products and solutions to market
What You'll Bring
Fluency in Portuguese
2+ years of experience
Bachelor's degree in Business, Operations Management, Advertising, or related field, or equivalent work experience
Travel experience preferred
Has a passion for providing World-Class support.
Proficient in technology delivery processes
Proficient in advertising (paid search, display, sponsored listings, etc.)
Self-motivated with high energy, impeccable integrity, and a personable demeanor
Entrepreneurial tendencies and the unrelenting need to find a better way to do things
Proficient in support operations like SQL, ZenDesk, SFDC - able to identify trends and solutions
Mid-level experience in data management and technical basics
Able to take some first level escalations
Strong verbal and written communication skills
Analytical and learning mindset
Learning mindset
Self-motivated and results focused
Organized and detail-oriented
Collaborative and proven ability to build trust
