What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
Key Responsibilities
Configure and support KLA software applications in semiconductor manufacturing in close collaboration with customer engineering, and KLA engineering and marketing teams.
Respond to customer requests and provide outstanding support with effective communication.
Troubleshoot problems and determine remedial actions required to resolve them.
Communicate requirements on new product features, enhancements, and bug fixes clearly to engineering team, drive the product development processes, and strive to deliver high-qualify solutions to customer on time.
Understand customer’s production workflow for KLA solutions to provide maximum value to customers. Identify gaps and challenges, and areas of further collaboration.
Qualifications
Doctorate (Academic) or work experience of 0 years , Master's Level Degree or work experience of 2 years , Bachelor's Level Degree or work experience of 3 years
A strong understanding of defect detection, simulation, classification, and yield management is highly valued.
Ability to set priorities and work collaboratively with multiple stakeholders across different projects.
Demonstrated skills in conceptualizing creative technical solutions, documenting them clearly, and presenting them effectively to management.
Strong presentation, technical writing, and communication skills in both English and Mandarin Chinese.
Located in Kaohsiung/Tainan, willingness to travel up to 25% within Taiwan or internationally.
Work Environment: This role involves working in clean-room environments, which require wearing protective gear and following strict protocols. Candidates should be comfortable with this setting and able to maintain good physical and mental condition under pressure.
Nice to Have
Experience in image processing, general data analysis, computer programming, and mask/IC manufacturing or OPC/EDA applications
Familiarity with Linux-based workflows and basic programming skills to support automation and data handling.
A curious mindset and eagerness to learn new tools and technologies.
Minimum Qualifications
Master’s degree OR Bachelor’s degree with at least 3 years of relevant work experience
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.
