customer service commitments. The selected manager collaborates with internal groups, such as engineering, technical support, new product
introduction, and field support to create content and deliver training for a wide range of KLA products. Training manager responsibilities
include capital asset management, instructor management, developing training strategy and ensuring learning outcomes meet product
service requirements. In addition, the right person will lead efforts in integrating the latest learning technologies (AR/VR, Video, eLearning) to
enable learning effectiveness and efficiency. This position will participate in efforts to provide immersive, blended learning experiences
supporting learner-centric environments versus instructor-centric types.
Duties & Responsibilities
Manage and lead a training operations team in developing, delivering, and optimizing world-class learning experiences
Contribute to strategy, processes, and technologies for technical learning to meet tool & customer availability requirements.
Implement various learning methods, using different mediums (self-learning, instructor-led learning, supplemental materials, and interactive learning such as VR/AR)
Measure and supervise ongoing impact of learning operations
Proactively seek out ways to simplify processes and identify opportunities to use technology to scale and build efficiencies
Work with other learning management teams for managing and optimizing all technical learning activities
Guide project teams and workstreams and influence organizational change of new learning programs, including monitoring of progress against scope, schedule, and budget and hold teams accountable to commitments and results
International travel is required (=<25%)
Preferred Qualifications
BS or MS in science or training-related subjects and 8 years of experience delivering technical training or equivalent combination of education and experience
Knowledge of instructional theory, including assessment
Proficiency with learning management systems & reporting
Excellent project management and organizational skills
Excellent written and oral communication skills, including the ability to effectively convey technical information to non-technical colleagues and customers
Critical thinking skills
Ability to prioritize and simultaneously support multiple initiatives
Good understanding of security solutions and technologies
Demonstrated attention to detail and commitment to excellence
Minimum Qualifications
Bachelors degree of 5 years OR Masters degree of 3 years or equivalent work experience
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
- Total Rewards
- Base Pay Range: $79,400.00 - $135,000.00 Annually
Primary Location: USA-AZ-Phoenix-KLA
KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
Equal Opportunity Statement
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.
