Reporting: Prepare field service reports and daily pass-downs on installation progress and non-conformances. Contribute to post-activity Quality Feedback Reports.
Travel Readiness: Obtain necessary international travel documents and manage personal affairs to remain ready for extended travel assignments.
Financial Management: Maintain personal finances to prevent disruptions to scheduled activities during extended travel.
Collaboration: Work with Senior Engineers, Technical Support Engineers (TSE), or Managers to develop and execute Plans of Action (POAs).
Communication: Provide daily updates to management through progress pass-downs and service reports. Communicate effectively with customers and internal teams.
Work Conditions
Frequent domestic and international travel, often alone.
Extended assignments at customer sites, with minimal return to the home office.
Require six-day workweeks and overtime.
Independent work environment with guidance from senior engineers.
Required Skills & Competencies
Ability to perform basic business communication (greetings, work explanations, progress reporting, conformance test reporting).
Understand customer issues as instructed by a manager or senior engineer and communicate them effectively to management.
Strong technical knowledge and troubleshooting skills.
Flexibility to travel across international borders and adapt to varying work environments.
Experience with laser microscopy is a plus
Minimum Qualifications
Minimum Qualifications
Bachelor's Degree in Mechanical/Electrical/Electronic Engineering or equivalent
1~3 years of experience in Servicing or installing semicon capital equipment are preferred
Knowledge and experience in Semiconductor Wafer Manufacturing, specifically steppers or Metrology Management preferred
High level of technical and troubleshooting skills
NCG can apply
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.
