Job Description/Preferred Qualifications
Install, upgrade, and provide technical support for KLA Klarity KD / ACE software solutions at customer sites
Support enterprise-scale manufacturing applications, ensuring stable operation in production environments
Lead or support beta programs and product adoption projects, coordinating with customer engineers and internal teams
Act as a technical interface between HQ engineering teams and local Business Units, supporting business objectives
Troubleshoot issues related to software configuration, database, Linux environments, and system integration
❌ This role does not focus on semiconductor process tuning, recipe optimization, or defect condition analysis
❌ This role does not involve daily customer-facing process consulting or Fab-level yield engineering activities
How this role is different from a Software Engineer
This position is not a traditional software development role. While it requires strong technical knowledge of software systems, databases, and Linux environments, the primary responsibility is deploying, operating, and stabilizing enterprise manufacturing software in customer production environments, not designing or developing new software features.
The role focuses on hands-on installation, system integration, troubleshooting, and supporting real-world manufacturing operations at customer sites. Success in this position is measured by system stability, operational reliability, and effective technical collaboration with customers and internal engineering teams, rather than by code ownership or feature delivery.
Minimum Qualifications
Required Qualifications
Major in Computer Science is highly preferred but STEM background is acceptable
Hands-on experience with enterprise application installation and maintenance
Strong working knowledge of
Must-have: Linux administration and shell scripting
Nice-to-have: Oracle database administration / PL-SQL
Nice-to-have: One or more programming languages: C / C++(Nice-to-have) / Python(Nice-to-have) / Perl
Ability to work independently in customer production environments
Strong problem-solving and technical documentation skills
Preferred Qualifications
Experience with Klarity Defect or Klarity ACE
Background in manufacturing IT systems, factory software, or data-driven production environments
Experience supporting global or multi-site customers
Who will succeed in this role
Engineers who enjoy deep technical problem-solving in software and systems
Candidates comfortable working across IT, data, and manufacturing software
Not required to have semiconductor process engineer experience, but must be comfortable working in Fab environments
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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