Job Description/Preferred Qualifications
Some of the chips in your computer, tablet or smartphone were probably created with the aid of our software OVALiS! Our customers are the world’s leading semiconductor manufacturers. Our software products ensure a stable and efficient production process.
“Our team – multidisciplinary, international, ONE team”. For our headquarter in Dresden we are looking for a System Administrator for Customer Support.
How the typical working day might look like
Acting as the first point of contact for customers, providing professional and solution‑oriented support.
The installation of our software solutions at the customer's site will be part of your responsibilities.
Independent delivery of remote customer support.
Monitoring the performance and stability of software solutions, including error analysis and troubleshooting
Supporting the rollout of new software releases, including hotfixes and patches, to ensure smooth implementation.
What awaits you at KLA
Modern office space in the heart of Dresden.
You can easily reach us by public transport. Many of our colleagues also use the bicycle cellar.
We have a flexible arrangement for working hours as well as for mobile working.
We provide high quality software and hardware for your working needs.
Your mentor will familiarize you in detail with your new tasks and your new team.
You can also develop your language skills with us, we offer German language courses for our international colleagues.
Our open company culture is characterized by the meeting of different cultures, the mutual respectful interaction and our joy of work.
For your physical well-being KLA provides vouchers for lunch, fresh fruits and drinks.
Minimum Qualifications
What you should bring in for this role
You have a degree in the field of IT or in a comparable subject area.
Experience with the installation, configuration and administration of Windows Server systems.
It is an advantage if you have already gained experience with SQL servers and with container technologies (such as Docker/ Kubernetes).
Experience in the installation, configuration and administration of Linux systems is also desirable.
Affinity for technology and are interested in topics related to the IT environment.
Excellent communication skills and work independently, customer oriented as well as responsible.
Our team operates in an international environment and supports customers worldwide. Therefore, fluency in English (both written and spoken) is required, knowledge of German is an advantage.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
