Understand customer problem and derive solutions based on KLA product portfolio and definition of roadmap.
Define and setup experiments with customers and evaluate data to identify and solve customer problems.
Answer expert level questions and requests from users of our semiconductor metrology equipment
Proactively ensure fast time-to-solution for customer questions and requests
Work with Customers and Field Teams from Asia, Europe, and America to understand new feature requests and translate them into clear requirements for our internal development team.
Travel to Asia, Europe, and America to train Customers and Field Application Engineers in using our product
Perform end-product acceptance tests and software quality tests prior to shipment of a new product or new software
Minimum Qualifications
Master’s degree in Science, Technology, Engineering and Math related subject
Business fluent in English. German of advantage
Excellent verbal & written communication and presentation skills
Structured and systematic problem solver that can solve issues in a team environment
Perseverance, drive and conscientiousness to solve important problems
Demonstrated competence in using MATLAB, Python, or other statistical software to perform statistical analyses, such as ANOVA
Strong mathematical knowledge in statistics
Open-minded team player
Domestic and international travel, including to the United States, will be required as part of this role up to 60% to assist customers onsite
Prior experience in semiconductor industry is a plus but not necessary
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.
