Making your impact
To Managing the shift team in day-to-day activities.
To lead from the front and manage customer expectations
To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customers site.
Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
Diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs
Prioritise system faults
Compliance with Health & Safety legislation at all times
Ensure quality of output at all times
To accurately record all work undertaken
Involvement in continuous improvement and enhancement opportunities
Maintain product flow at all times
Ensure on-site spares are kept to optimum levels
Represent the company in a professional manner at all times and maintain customer relations
Adherence to the Quality processes and procedures as set out by the company
Fully interact with the customer in day to day activities
To fully embrace and ensure delivery of key staff processes
Team and individual attendance
Staff discipline
Staff development identified through Staff Dialogue (appraisal)
Monitor and steer third party support contracts to ensure delivery of key service KPI’s
Fully interact with other engineering team leaders to ensure consistency across shifts and best practice is shared
Be a path of escalation and control during breakdown situations
Contributing to the team
ONC in Electrical / Mechanical Engineering
IOSH working safely (desirable)
Experience in previously managing a team (desirable)
Foundation qualifications in people management (desirable)
Recognised Engineering Apprenticeship
A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings
Basic understanding of control systems and problem solving techniques
Basic understanding of PLC equipment
Working at height experience and willingness
Previous experience of working with various conveyor systems
Good level of PC literacy
Understanding of pre-preventive maintenance (PPM) schedules
Working knowledge of FEM and BS standards governing the automated warehouse industry
Have a continuous improvement mentality