Responsibilities
Write, edit, and maintain a broad spectrum of English-language software documentation including user guides, reference materials, online help, and release notes.
Collaborate with the product team, customer support engineers, and other subject matter experts to learn about new software features, interpret and organize technical source materials, and synthesize this information into user-friendly content suitable for our end users.
Work closely with documentation team members to report on project status, manage priorities, ensure consistency with corporate documentation standards, and recommend and contribute to initiatives to improve product documentation and documentation development processes.
Establish frameworks and documentation practices to support AI initiatives
Participate in project and task planning with the product team.
Manage change requests that come out of the product development process, and ensure that the documentation reflects those changes.
Qualifications
Basic Qualifications
Bachelors or Masters Degree or University Degree or equivalent in English, Communications, Technical Writing, or applicable degree.
At least 3 years of experience writing technical documentation in English, preferably for test automation software.
Outstanding English written and verbal skills, with attention to detail and writing standards
Experience with authoring content in Markdown and Docusaurus.
Experience writing documentation for graphical user interfaces (GUIs), programming languages, and APIs.
Jira, GitLab or similar application lifecycle management tools.
Proven record of technical writing excellence with 3-5 writing samples available.
Outstanding facilitation and communication skills.
Desired Qualifications
Knowledge about the test automation market and test automation software products.
Familiar with Eggplant’s test automation products.
Proficient in image-editing/graphics programs.
Write, edit, and maintain a broad spectrum of English-language software documentation including user guides, reference materials, online help, and release notes.
Collaborate with the product team, customer support engineers, and other subject matter experts to learn about new software features, interpret and organize technical source materials, and synthesize this information into user-friendly content suitable for our end users.
Work closely with documentation team members to report on project status, manage priorities, ensure consistency with corporate documentation standards, and recommend and contribute to initiatives to improve product documentation and documentation development processes.
Establish frameworks and documentation practices to support AI initiatives
Participate in project and task planning with the product team.
Manage change requests that come out of the product development process, and ensure that the documentation reflects those changes.
Basic Qualifications
Bachelors or Masters Degree or University Degree or equivalent in English, Communications, Technical Writing, or applicable degree.
At least 3 years of experience writing technical documentation in English, preferably for test automation software.
Outstanding English written and verbal skills, with attention to detail and writing standards
Experience with authoring content in Markdown and Docusaurus.
Experience writing documentation for graphical user interfaces (GUIs), programming languages, and APIs.
Jira, GitLab or similar application lifecycle management tools.
Proven record of technical writing excellence with 3-5 writing samples available.
Outstanding facilitation and communication skills.
Desired Qualifications
Knowledge about the test automation market and test automation software products.
Familiar with Eggplant’s test automation products.
Proficient in image-editing/graphics programs.
