Manage and implement preventative maintenance (PM) and calibration schedules in conjunction with the customer’s production requirements
Installation of hardware and software/firmware upgrades and proactively install service notes
Perform on-site troubleshooting and repair of customer equipment in a timely, thorough, and professional manner
As a primary interface to the customer, work with cross-functional teams to address difficult repair situations, helping to return customer systems to fully functional status in the shortest time possible
Solve a broad range of problems, of varied complexity involving hardware, software, networking, operating systems, and probers
Determine and develop approaches to the varied assignments associated with this position
On-site installation and commissioning of the complete solution
Supporting regional project teams with support strategy planning and implementation
This position includes a company vehicle, as it requires 25-50% travel.
Qualifications
Qualifications: Bachelor’s Degree in Electronic or Electrical Engineering, Engineering Technology or equivalent experience. To qualify for this position the following qualifications are sought:
Required
Valid driver's license with clean driving record; ability to travel via car and air
Self-directed with minimum supervision, able to make decisions that favorably impact customer uptime
Excellent communication skills, clearly demonstrate organizational skills
Ability to work in high-stress, mission-critical situations; your performance impacts customer results
Flexible working hours per customer commitments with ability to travel on short notice
Ability to work after hours/overtime as customer situation dictates
Ability to lift equipment weighing 50 lbs
Ability to effectively use Digital Voltmeters, Oscilloscopes and Frequency Counters for troubleshooting
Discipline to complete paperwork in a timely manner, manage company assets and spare parts effectively
The ability to work from your own home office is essential; this position is not located at a Keysight office. The desired location for this position is Malta, NY or surrounding area.
Highly Desired
2+ years’ experience on Semiconductor Parametric Testers, particularly Keysight’s 4080 and P9000 families
Strong troubleshooting skills applied to precision test systems, comprised of test hardware, software, computers/operating systems, probers/fixtures, etc.
Ability to travel internationally
Proven customer interfacing experience
Demonstrate electromechanical aptitude and skills
Familiarity with semiconductor wafer product environments and processes
Prior functional test experience, particularly those involving Keysight instrumentation and instrument-based systems
Pay Range
USD $68,130.00 - USD $113,540.00 Year
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
You will have the responsibility of supporting our Semiconductor Wafer customers for on-site installation, implementation, maintenance, calibration, upgrade, and repair of Keysight’s WTS Parametric Solutions. You will be called upon to provide on-site support work, as well as remote support and troubleshooting via phone, email and online audio-visual applications. The responsibilities include but are not limited to:
Manage and implement preventative maintenance (PM) and calibration schedules in conjunction with the customer’s production requirements
Installation of hardware and software/firmware upgrades and proactively install service notes
Perform on-site troubleshooting and repair of customer equipment in a timely, thorough, and professional manner
As a primary interface to the customer, work with cross-functional teams to address difficult repair situations, helping to return customer systems to fully functional status in the shortest time possible
Solve a broad range of problems, of varied complexity involving hardware, software, networking, operating systems, and probers
Determine and develop approaches to the varied assignments associated with this position
On-site installation and commissioning of the complete solution
Supporting regional project teams with support strategy planning and implementation
This position includes a company vehicle, as it requires 25-50% travel.
Qualifications: Bachelor’s Degree in Electronic or Electrical Engineering, Engineering Technology or equivalent experience. To qualify for this position the following qualifications are sought:
Required
Valid driver's license with clean driving record; ability to travel via car and air
Self-directed with minimum supervision, able to make decisions that favorably impact customer uptime
Excellent communication skills, clearly demonstrate organizational skills
Ability to work in high-stress, mission-critical situations; your performance impacts customer results
Flexible working hours per customer commitments with ability to travel on short notice
Ability to work after hours/overtime as customer situation dictates
Ability to lift equipment weighing 50 lbs
Ability to effectively use Digital Voltmeters, Oscilloscopes and Frequency Counters for troubleshooting
Discipline to complete paperwork in a timely manner, manage company assets and spare parts effectively
The ability to work from your own home office is essential; this position is not located at a Keysight office. The desired location for this position is Malta, NY or surrounding area.
Highly Desired
2+ years’ experience on Semiconductor Parametric Testers, particularly Keysight’s 4080 and P9000 families
Strong troubleshooting skills applied to precision test systems, comprised of test hardware, software, computers/operating systems, probers/fixtures, etc.
Ability to travel internationally
Proven customer interfacing experience
Demonstrate electromechanical aptitude and skills
Familiarity with semiconductor wafer product environments and processes
Prior functional test experience, particularly those involving Keysight instrumentation and instrument-based systems
Pay Range
USD $68,130.00 - USD $113,540.00 Year
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
