Bachelor's Degree (preferred)
OR equivalent experience (required)
Work Experience
3+ years of relevant experience (required)
Skills
Basic Understanding of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Working Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
Working Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Working Knowledge and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.
Working Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Basic Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
Basic Understanding of emerging technologies; ability to design, apply and evaluate new information technologies for business environments.
Working Knowledge of software development life cycle; ability to use a structured methodology for delivering and managing new or enhanced software products to the marketplace.
Basic Understanding of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.
Working Knowledge of software development tools and activities; ability to produce software products or systems in line with product requirements.
Working Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Working Knowledge of software reliability management; ability to develop and use principles, methodologies and metrics that increase software product performance and reliability
Working Knowledge of production applications; ability to monitor application functions and resolve issues to maintain optimal conditions for system applications
Core Competencies
All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.
Physical Demands
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 12/18/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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