Bridge Architecture & Squad Delivery: Translate product roadmaps and Architecture Review Board (ARB) specifications into actionable engineering milestones, technical spikes, and clear interface contracts.
Mentor & Guide Squad Engineers: Provide technical mentorship, code reviews, and architectural guidance to squad developers and partner engineering teams (including TCS engineers) across sprints.
2. Hands-On Software Engineering & Cloud Native Development
Backend Micro services: Develop high-performance, containerized micro services and jobs using Python (FastAPI, Pydantic v2) hosted on GCP Cloud Run.
Deterministic Policy Engines: Build deterministic validation and evaluation engines that isolate critical business logic (e.g., CIDR math, precedence rules) from probabilistic LLM outputs to guarantee zero hallucinations on deterministic operations.
Canonical Data Contracts: Implement strict schema validation and data contracts for ingesting structured and unstructured operational telemetry from systems like GitLab, Palo Alto Panorama, ServiceNow, and GCP APIs.
Resilience & Idempotency: Design idempotent pipelines, automated quarantine routing for malformed payloads, and self-healing deployment models.
3. AI, GraphRAG & Retrieval Orchestration
Agentic Orchestration: Architect conversational agent workflows using Vertex AI Agent Builder, Gemini, and agentic frameworks (e.g., LangGraph), integrating custom tool routing, memory, and complexity routing.
Knowledge Retrieval & GraphRAG: Implement advanced hybrid retrieval combining Spanner Graph, vector embeddings, and Vertex AI Search to power grounded, multi-hop operational reasoning.
Grounding & Provenance: Enforce 100% evidence provenance, ensuring all AI-generated responses carry verifiable citations linking back to authoritative rule IDs, commit hashes, or documentation.
AI Evaluation & Safety Gates: Partner with QA and AI Assurance teams to implement evaluation pipelines (using frameworks like Braintrust) to measure grounding, latency, and enforce safety gates (e.g., zero False ALLOWs on golden corpora).
4. Operational Excellence & Security
Zero-Touch CI/CD: Implement automated testing, container scanning, and zero-touch deployment pipelines to ensure repeatable, immutable cloud releases.
Security & Access Governance: Enforce Attribute-Based Access Control (ABAC), pre-retrieval entitlement filtering, Secret Manager integration, and Model Armor safety filters.
Observability & FinOps: Integrate end-to-end tracing across Cloud Logging and Cloud Monitoring; balance compute performance with GCP cost efficiency.
Required Qualifications & Experience
Hands-On Development Experience: 5+ years of professional software development experience, with deep proficiency in Python (including modern async patterns, typing, and Pydantic v2).
Cloud Architecture & GCP Expertise: 4+ years of hands-on architecture and engineering experience on Google Cloud Platform, specifically: Serverless Compute & Orchestration: Cloud Run, Cloud Functions, Pub/Sub, Cloud Scheduler.Data & Storage: BigQuery (partitioning, clustering, policy tags), Cloud Storage, and Cloud Spanner (Spanner Graph is a strong plus).Security & IAM: Secret Manager, IAM roles/service accounts, and workload identity federation.
Modern AI & LLM Systems: Direct experience architecting applications leveraging Google Vertex AI (Gemini models, Agent Builder, Search, grounding pipelines, and vector embeddings) or frameworks like LangChain/LangGraph.
Data Contracts & System Design: Demonstrated track record designing distributed systems, RESTful APIs, event-driven pipelines, and canonical data models.
Technical Leadership: Proven ability to lead squads, mentor developers, define architectural standards, and drive consensus across engineering, product, and platform leadership.
Education: Bachelor’s degree in Computer Science, Software Engineering, Mathematics, or equivalent practical enterprise experience.
Preferred Qualifications
GCP Certifications: Google Cloud Certified Professional Cloud Architect or Professional Data Engineer.
Network & IT Operations Domain Knowledge: Familiarity with enterprise network concepts (firewalls, CIDR routing), ServiceNow IT Service Management (ITSM/KM), or IT Operations Analytics.
AI Quality & Benchmarking: Experience building automated LLM evaluation harnesses, prompt regression suites, or synthetic evaluation datasets.
Financial Services Background: Experience navigating enterprise governance, model risk management, and regulatory compliance within a financial institution.
Core Operating Principles & Culture
As Technical Lead within IOAI, you will embody and drive our core engineering principles :
Zero Trust & Security First: Explicit verification and least-privilege access built into every tier.
Cloud First & Ephemeral Workloads: Prioritizing disposable, idempotent, and horizontally scalable cloud services.
Docs as Tests & AI: Treating documentation, run-books, and knowledge articles as governed, testable inputs for intelligent systems.
Keep It Simple & Reduce Variation: Standardizing reusable patterns over custom, one-off complexity.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 11/26/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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