Prioritizes daily schedule and create reports as needed to monitor, track and measure performance at all levels
Provides technical assistance as a superuser while conducting diagnostics to investigate and resolve problems
Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources or locate and leverage the appropriate external resources to solve problems as needed
Documents procedures and solutions for help desk issues
Works closely with Transportation and Customer Service teams to evaluate truck loads, fill expedite request, and/or change routing
Works closely with Inventory teams to ensure inventory integrity when replacement product is needed to fill an order
Monitors and respond to email and phone calls in a timely manner
Ensures communication between Replenish associate for stock replenishment are completed to release orders to the floor in a timely manner
Other duties as assigned
Qualifications
High School or GED required
Minimum of 1 years’ experience in warehousing or distribution required
Must have extensive working knowledge of EWM, SAP and WMS systems
MS Office skills to include Word, Excel, Outlook and PowerPoint as well as data entry and typing ability
Experience as a super user in distribution or warehousing strongly preferred
Excellent communication skills, both verbal and written and the ability to speak effectively before groups
Attention to detail and data accuracy
Ability to read and interpret documents such as safety rules, operating and maintenance manuals and to write routine reports and correspondence
Must be team oriented
Must be able to handle multiple tasks and priorities
Ability to adapt to changing situations in high stress environment
Ability to understand abstract relationships, develop ideas, and solve problems creatively
Flexibility to work different shifts if necessary and overtime with little or no notice
Competencies
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Decision Quality - Making good and timely decisions that keep the organization moving forward.
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Travel Requirements
No travel required.
Disclosures
For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Per company policy, all internal job postings expire 14 days from the date they are posted.
Benefits offered
Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days
Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.
Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting.
https://www.eeoc.gov/poster
For California residents please enter or copy/paste the address below into your address bar
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.
https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/