About the Role
As a Sales Engineer you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.
Responsibilities
Provide and manage pre-sales technical support for the technical sales process of Keeper products
Work closely with the sales team to identify customer opportunities and understand their business needs
Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates
Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction
Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals
Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
Analyse complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure
Works on issues that affect design/selling success or address future concepts, products or technologies
Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
Ensure accurate and timely activity, issue updates in Salesforce and report to management
Create and deliver technical product presentations and/or training sessions to channel partners and customers
Participates as part of a sales team to achieve or exceed revenue targets
Contribute to the execution of company objectives to achieve goals in creative and effective ways
Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company
Ability to communicate with German and English speaking partners, both verbally and in writing is a plus
Requirements
5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
Excellent communication and interpersonal skills, and a strong entrepreneurial drive
Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
Technical background in networking and security applications as well as cloud technologies (AWS, Azure)
Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience
Willingness to travel up to 50%
Preferred Requirements
Industry recognized certifications
Scripting and DevOps experience a plus
Exposure to Identity Providers like Azure and Okta
Experience providing solutions to and understanding the requirements of Enterprise Customers
Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions
Benefits
Onsite lunches
Private healthcare (no wait period)
Pension contribution (no wait period)
Sick Pay
Bike-to-Work Scheme (if local)
Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide
Contact details, CV/resume, cover letter
Employment history, qualifications, work eligibility
Application responses and uploaded documents
Information We generate
Interview notes, assessments, communications
Scheduling information
Information From Others
Recruiter/referral information who submit your profile
References (with your consent, before final offer)
Public professional profiles
Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2. How We Use Your Data
Assess your application and suitability
Manage interviews and recruitment workflow
Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
Comply with employment law obligations
3. Legal Basis
Legitimate Interests (recruitment management, security and integrity of the hiring process)
Contracting steps (for progressed candidates)
Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal
HR, hiring managers, interviewers*, IT support for system administration
Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties
Service providers who assist with
Applicant tracking, recruitment systems and assessment providers
Background verification vendors (post offer)
Recruitment agencies (where applicable)
Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions
You opt into our talent database for further retention by providing consent (extended retention)
You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
Access, correct, or delete your data, subject to applicable law and retention requirements
Object to or restrict processing
Withdraw consent (where applicable)
Request data portability
Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com
