This role is ideal for a detail-oriented, process-driven professional who thrives in fast-paced SaaS or cybersecurity environments and enjoys turning complex technical information into clear, persuasive proposals.
Responsibilities
Own the end-to-end RFP/RFI response process, from intake and qualification to final submission
Review RFP/bid requirements and manage fulfillment of all requirements to ensure compliance and responsiveness
Manage timelines, coordinate cross-functional contributors, and ensure on-time delivery of high-quality proposals
Draft, edit, and tailor compelling responses that clearly articulate Keeper’s value proposition, differentiators, and technical capabilities
Maintain and continuously improve a centralized RFP content library, including reusable boilerplate and approved responses
Partner with Sales and Account Teams to align proposals with customer requirements and strategic deal objectives
Collaborate with Product, Engineering, Security, and Legal teams to gather accurate and compliant technical and contractual information
Manage and respond to customer security questionnaires and due diligence requests
Ensure proposals comply with formatting, legal, and regulatory requirements
Identify opportunities to improve response efficiency, quality, and win rates through process optimization
Track and report on RFP metrics, including submission volume, turnaround time, and win/loss insights
Support strategic enterprise opportunities with customized executive summaries and value narratives
Contribute to the continuous improvement of Keeper’s proposal management processes and tools
Requirements
3+ years of experience in proposal writing, RFP management, bid coordination, or related roles (preferably in SaaS or cybersecurity)
Strong writing, editing, and proofreading skills with exceptional attention to detail
Experience responding to enterprise-level RFPs and security questionnaires
Ability to translate technical concepts into clear, business-friendly language
Proven ability to manage multiple deadlines in a fast-paced environment
Strong project management and organizational skills
Experience working cross-functionally with Sales, Product, Legal, and Security teams
Proficiency with Salesforce.com and/or proposal management tools preferred
Familiarity with cybersecurity, IAM, SaaS, or enterprise software is strongly preferred
Undergraduate degree preferred (BA/BS in Communications, English, Business, or related field)
State and/or Federal RFP process experience is highly beneficial
Benefits
Medical, Dental & Vision (Inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
Voluntary Short/Long Term Disability Insurance
401k (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Above market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal
E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Non-Exempt
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide
Contact details, CV/resume, cover letter
Employment history, qualifications, work eligibility
Application responses and uploaded documents
Information We generate
Interview notes, assessments, communications
Scheduling information
Information From Others
Recruiter/referral information who submit your profile
References (with your consent, before final offer)
Public professional profiles
Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2. How We Use Your Data
Assess your application and suitability
Manage interviews and recruitment workflow
Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
Comply with employment law obligations
3. Legal Basis
Legitimate Interests (recruitment management, security and integrity of the hiring process)
Contracting steps (for progressed candidates)
Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal
HR, hiring managers, interviewers*, IT support for system administration
Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties
Service providers who assist with
Applicant tracking, recruitment systems and assessment providers
Background verification vendors (post offer)
Recruitment agencies (where applicable)
Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions
You opt into our talent database for further retention by providing consent (extended retention)
You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
Access, correct, or delete your data, subject to applicable law and retention requirements
Object to or restrict processing
Withdraw consent (where applicable)
Request data portability
Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com
