About the Role
As a QA Analyst on the Admin Console team, you will test Keeper’s web-based administrative experiences and the backend APIs that support our enterprise solutions. You will work closely with Engineering, Product and other QA professionals to validate new features, identify defects and ensure console functionality remains secure, reliable and intuitive.
This role requires strong attention to detail, experience testing enterprise web applications and familiarity with modern web and API testing practices. You will help maintain comprehensive test coverage across frontend functionality, administrative workflows, access controls and backend integrations.
Responsibilities
Test Keeper’s web-based Admin Console applications for functionality, reliability, usability and regression issues
Validate backend APIs that support console functionality using tools such as Postman or similar platforms
Create, execute and maintain test cases based on product requirements, technical specifications and user stories
Test enterprise administrative workflows including authentication, authorization, permissions and role-based access controls
Perform cross-browser testing to ensure consistent behavior across supported desktop browsers
Reproduce, document and track defects with clear technical detail and steps to reproduce
Maintain test coverage and execution results using tools such as TestRail, Jira and Confluence
Collaborate closely with developers, Product and other QA team members to identify issues and validate fixes
Participate in requirement reviews, release validation and regression testing activities
Identify gaps in test coverage and recommend improvements to QA processes and test strategy
Use AI-assisted tools such as Claude, ChatGPT or similar platforms to support test design, defect analysis, troubleshooting and documentation
Requirements
3+ years of experience in software quality assurance, web application testing or a related QA role
Hands-on experience testing enterprise web applications, administrative consoles or SaaS platforms
Familiarity with web technologies including HTML, CSS, JavaScript and modern browser behavior
Experience validating backend APIs using Postman or similar API testing tools
Strong understanding of authentication, authorization, permissions and role-based access control concepts
Ability to create clear, detailed and reproducible test cases and defect reports
Experience with Jira, TestRail, Confluence or similar test and defect management platforms
Strong troubleshooting and analytical skills
Strong written and verbal communication skills and ability to collaborate across Engineering, Product and QA teams
Familiarity with enterprise identity technologies such as Active Directory, LDAP or similar platforms
Ability and willingness to use AI-assisted tools effectively to improve testing, troubleshooting, analysis and documentation
Due to this role’s involvement in GovCloud environments, qualified candidates must be a U.S. Person, defined as a U.S. citizen or lawful permanent resident
Preferred Requirements
Experience testing identity, cybersecurity or other security-sensitive enterprise applications
Familiarity with cloud environments such as AWS or Azure
Exposure to identity and access management protocols such as SAML, SCIM or SSO
Familiarity with virtualization or containerization tools such as Docker or VMware
Experience with automated web or API testing tools
Benefits
Medical, Dental & Vision (inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
Voluntary Short/Long Term Disability Insurance
401K (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Above market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Exempt
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide
Contact details, CV/resume, cover letter
Employment history, qualifications, work eligibility
Application responses and uploaded documents
Information We generate
Interview notes, assessments, communications
Scheduling information
Information From Others
Recruiter/referral information who submit your profile
References (with your consent, before final offer)
Public professional profiles
Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2. How We Use Your Data
Assess your application and suitability
Manage interviews and recruitment workflow
Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
Comply with employment law obligations
3. Legal Basis
Legitimate Interests (recruitment management, security and integrity of the hiring process)
Contracting steps (for progressed candidates)
Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal
HR, hiring managers, interviewers*, IT support for system administration
Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties
Service providers who assist with
Applicant tracking, recruitment systems and assessment providers
Background verification vendors (post offer)
Recruitment agencies (where applicable)
Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions
You opt into our talent database for further retention by providing consent (extended retention)
You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
Access, correct, or delete your data, subject to applicable law and retention requirements
Object to or restrict processing
Withdraw consent (where applicable)
Request data portability
Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com
