Enabling critical work and rubbing shoulders with the scientists who are contributing to the impact of our world’s health – that is what people on our Program Management team at KCAS Bio get to do every day. If that gets you excited too, then maybe working on our Program Management team is the spot for you.
In this role, we will rely on you to
Serve as the primary point of contact for assigned clients, managing relationships and ensuring high levels of client satisfaction
Lead program oversight, ensuring alignment between client expectations, study execution, and timelines
Proactively identify risks and develop mitigation strategies to ensure program success
Act as a strategic liaison between clients and internal teams, balancing priorities and driving solutions
Communicate program status, risks, and key updates to both clients and internal leadership
Independently address client questions, concerns, and escalations
Lead scope definition for new work from existing clients in partnership with Business Development
Support pricing strategy discussions and assist with quotes and change orders
Maintain accurate and up-to-date client and program data within tracking systems
Drive forecasting of client work and support revenue visibility
Mentor and provide guidance to more junior Program Managers as needed
- Perform all aspects of the job in a way that supports company brand and supports company mission, vision, and values
- To qualify specifically for this role, you will have:
- Bachelor’s degree or equivalent work experience
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Minimum of 2–4 years of experience in a Contract Research Organization (CRO) environment overseeing or managing projects
Demonstrated experience managing client relationships and program execution
Strong project management and organizational skills
Excellent communication and stakeholder management skills
Ability to proactively identify risks and drive solutions
Ability to manage multiple complex programs simultaneously
Strong attention to detail and execution discipline
