Support onboarding and segmentation of business applications within the ZPA environment
Monitor platform performance, availability, security events, and user experience
Contribute to automation initiatives using technologies such as PowerShell, Python, Terraform, and APIs
Assist with incident response, vulnerability remediation, risk assessments, and continuous service improvement
Produce technical documentation, operational reporting, and platform metrics
What We're Looking For
We're interested in candidates who have
Strong hands-on experience with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA)
Experience managing Zscaler policies, authentication, application segmentation, and secure access controls
Proven troubleshooting skills across access, identity, networking, and cloud connectivity issues
Good knowledge of Microsoft Azure networking and infrastructure services
Experience supporting Windows Server, Active Directory, DNS, certificates, and authentication services
A solid understanding of enterprise networking concepts including routing, firewalls, proxies, VPNs, and network security
Experience working within structured IT service management and change control environments
Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders
Desirable Experience
Experience in any of the following would be advantageous
Microsoft Entra ID, Conditional Access, MFA, and SSO
Microsoft Sentinel, Defender, Splunk, or SIEM platforms
Zscaler Digital Experience (ZDX)
Cloud security and Zero Trust architectures
PowerShell, Python, Terraform, or automation tooling
Palo Alto, Cisco, F5, or similar enterprise networking technologies
Microsoft Intune and endpoint security solutions
Supporting highly regulated or security-conscious environments
Certifications
Relevant certifications are desirable, including
Zscaler Certified Administrator (ZCA)
Zscaler Certified Engineer (ZCE)
Microsoft Azure certifications
Security+ or CCNA
Equivalent industry-recognised qualifications
Location & Security Requirements
Remote-based role within the United Kingdom
Occasional travel to our Surrey-area office may be required
UK citizenship is required
Candidates must be eligible to obtain or hold BPSS clearance
Why KBR?
At KBR, our people are at the heart of everything we do. We are committed to creating an inclusive environment where individuals can Belong, Connect and Grow. You'll have the opportunity to work alongside talented professionals on meaningful projects while developing your career in a supportive and forward-thinking organisation.
