Shift Details: Monday - Friday from 6:00 AM to 3:00 PM
RESPONSIBILITIES
Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software
Prepare and edit complex documents, spreadsheets, charts
Provide coordination and administrative support for special projects
Efficient handling of time sensitive and confidential materials
Perform document diagnostic activities related to troubleshooting documents inconsistencies
Create and/or revise work product using direct keyboard entry, scanner, or electronic conversion methods of input; transcribe audio and digital dictation including deposition transcripts as required
Spell check, proofread and/or cross-check documents to ensure accuracy and completeness
Maintain up-to-date knowledge of specialized applications and upgrades to achieve maximum efficiency and productivity with the Document Services applications
Provide feedback and insight into each team member’s performance when requested
Promote and encourage teamwork, confidence, and positive attitudes
Provide directions, instructions, and guidance to the team
Assist with reviewing re-works or poor job outputs from team members
REQUIREMENTS
HS Diploma or GED
3+ years working in document outsourcing or legal industry preferred
Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning
Strong initiative required; ability to work independently with minimal direct supervision
Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)
Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus
Excellent skills in spelling, grammar, punctuation, sentence structure, and proofreading
Ability to organize and prioritize multiple assignments
Ability to excel under pressure within established timeframe and provide quality work product
Possess strong communication, interpersonal, teamwork and customer service skills
The Compensation range for this role is 24.00 - 27.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
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All eligible employees receive access to a comprehensive benefits package, including:
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid Time Off (PTO)
Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.
Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.
We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.
Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.
