Provides daily support to IT leadership team, reporting to the Chief Information Officer on departmental operations, special projects, inter-departmental initiatives and communications, and intra-departmental activities. Works closely with Chief Information Officer for workload planning, prioritization, and coordination of high-priority and executive-level initiatives.
Organize and schedule IT management and departmental meetings and offsite events, including preparation of materials and meeting correspondence, capturing action items, and ensuring follow-through on key deliverables.
Handle complex travel arrangements and process expense reporting with efficiency.
Process IT department invoices and serve as contact between the department and Accounts Payable. Track and follow up on payment as needed.
Assist in ordering supplies. Participate in and facilitate contract or subscription renewals, including obtaining quotes from vendors. Organize and track contract renewal dates.
Assist with budget entry and reporting.
Assist with the coordination of special projects, capturing open items, tracking progress, and follow-up on deliverables.
Maintain highly confidential information including contracts, business plans, legal actions, etc.
Frequently interact with executive leaders involving a high level of diplomacy, discretion and thorough knowledge of departmental operations. Initiate and manage follow-up actions as needed.
Generate and drive department-wide communications to create engagement and a free flow of information and successes.
Act effectively in situations in which there are no established procedures.
Complete registration and travel arrangements for IT staff who attend training, conferences, seminars and who visit other offices as requested within firm guidelines.
Coordinate regularly with office IT Operations and AV teams and, when needed, serve as a second set of hands to support of their work.
Perform other work-related duties as assigned.
Required Experience, Skills and Traits
High School Diploma or equivalent;
3+ years of relevant administrative experience within a professional services environment
Strong written and verbal communication skills, with the ability to interact professionally across all levels of the firm
Demonstrated success in communicating with executive leadership teams
Ability to convey content in a succinctly clear manner
Self-motivated and highly organized; ability for planning, and take immediate, effective action in high-pressure situations
Strong time management skills, balancing internal meetings, high-priority requests, and day-to-day responsibilities
Sound judgment and discretion in handling confidential information; superb judgment regarding priority setting, progress follow-up and adherence to deadlines; knowledge of and experience applying project management techniques is a plus
Ability to effectively manage competing priorities and consistently meet deadlines
Ability to triage and prioritize impromptu requests, manage expectations, and maintain progress on day-to-day needs
Strong technical abilities, including advanced experienced with Microsoft Office Suite
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time
The Compensation range for this role is 31.00 to 34.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
All eligible employees receive access to a comprehensive benefits package, including:
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid Time Off (PTO)
Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.
Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.
We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.
Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.