Start Date: February or July 2027
Location: Sofia, Bulgaria
What you’ll do
During our internship program in the Partner Delivery organization, the successful candidates will provide administrative and organizational support for key projects, communicate with people worldwide thus gaining practical skills and knowledge in a fast-paced business environment. Partner Service Deliver Intern will manage all operational matters and quality performance related to assigned channel partners. Some of your key responsibilities will include:
New Partner Setup
Educate partners – self-sufficiency/engagement model
Deliver operational trainings (Ops guide, how to interface with HPE, etc.)
Communicate Ops guide changes, program changes, etc.
Be the main point of contact for all matters pertaining to partner enquiries, acting as first line contact and taking ownership for queries end to end
Ensure a close working relationship with assigned accounts
Ensure assigned partners make correct financial warranty claims where applicable
Ensure all assigned accounts are meeting operational targets within Accreditation metrics
Ensure assigned partners deliver high quality customer satisfaction in service delivery to customers
Develop a very close working relationship with (country/region) channel team, attending all reviews when required
What you’ll need
Currently enrolled in a Bachelor or Master’s degree
Analytical troubleshooting and problem-solving skills
Time management skills and working with strict deadlines
Good customer, telephone, oral and written communications skills
Mastery in English
Additional language skills in niche languages would be an advantage
What you can expect from us
Initial extensive onboarding to support you with adjusting into the role
Ongoing learning and development throughout the duration of the program
Be mentored by a member of the team and after the program you can grow into a true professional with valuable relationships and international working experience
Competitive salary and great benefits
At HPE, we’re
Human Rights Campaign’s 2023-2024 Corporate Equality Index
Great Place to Work’s Best Workplace for Parents 2023
Fortune 100 Best Companies to Work For® 2024
Ethisphere World’s Most Ethical Company 2024
The Civic 50 Honoree
JUST Jobs Leader 2024
Forbes 2024 America’s Best Employers For Diversity
America's Most Just Companies 2024
Fortune Best Workplaces in Texas™ 2024
Bay Area's Best Places to Work 2024
#Bulgaria
#interns
Accessibility
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.
Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.
What We Can Offer You
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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