All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
JumpCloud is Intelligent, Secure IT.
Position Overview We are seeking a Software Engineer to drive the architectural evolution, security posture, and engineering execution of our core platform. In this role, you will lead the design of scalable microservices, integrate enterprise Privileged Access Management (PAM) frameworks, drive automated delivery pipelines, and champion cutting-edge AI-assisted engineering practices.
Key Responsibilities
Core Engineering: Develop, build, test, and maintain scalable, highly available microservices using C#, .NET Core, Go, and TypeScript via gRPC and the ABP framework.
Privileged Access Management (PAM): Implement and integrate enterprise-grade Privileged Access Management (PAM)/IDAM solutions (e.g., CyberArk, BeyondTrust, HashiCorp Vault), enforcing Zero Trust principles, Least Privilege access, and SCIM protocol integrations.
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Delivery & Test Engineering: End-to-end continuous delivery using Origin CI, Kargo, and WoK. Ensure platform resilience by implementing unit, functional, and Playwright E2E suites alongside Performance, Scalability, and Reliability (PSR) testing.
AI Adoption & Engineering: Champion the BMAD framework to implement governance and structure for AI-assisted workflows (Cursor, Claude Code, GitHub Copilot).
Multi-Platform & Full-Stack Development: Engineer cross-platform services and native desktop applications (macOS, Windows, Linux) supporting complex enterprise user workflows.
Observability & Operational Excellence: Implement robust telemetry, logging, and tracing across microservices to monitor system health, reduce latency, and ensure strict SLA/SLO compliance.
- Problem solving & Troubleshooting: Active participation in the incident management process and contributing PIRs, taking ownership/accountability for a quick turn-around to resolve the incident.
- Required Qualifications & Technical Skills
- Experience: 4+ years of hands-on software engineering experience, with proven experience as a software engineer in a modern product environment.
Backend Stack: Expertise in C#, .NET (ASP.NET Core / ABP Framework), Go, gRPC, and RESTful APIs.
Databases: Proficiency with relational (PostgreSQL, SQL Server) and NoSQL (DocumentDB) architectures.
Cloud & DevOps: Hands-on experience with AWS, containerization (Docker, Kubernetes), and custom CI/CD automation pipelines.
Testing: Proficiency with automated testing frameworks, specifically Playwright for E2E automation and dedicated load/stress testing tools.
Artificial Intelligence: Direct experience with spec-driven AI development workflows in production teams.
