Lead strategic discussions, pressure-test ideas, and bring creativity in both thought and paper; this is not an execution-only role
Actively engage product and technology development teams for all domains using agile methodology for client journeys and persona planning
Drive change, consensus and alignment on the target state vision and roadmap, including preparing impact assessments, change management plans and communications
Operate effectively in 'in the grey’ or evolving environments by bringing structure, sound judgment, and practical recommendations to issues without clear precedent
Apply understanding of innovation in financial services and emerging technologies (e.g. machine learning, Blockchain, robotics process automation) to reimagine the future of the Commercial and Investment Bank
Develop strong trusted advisor relationships with key client stakeholders
Required Qualifications, capabilities and skills
Bachelor of Science or Arts degree required and 7+ years of relatable business experience, transformation, program management, strategy, consulting or operations experience
Experience integrating artificial intelligence or automation solutions to enhance project outcomes, improve decision-making, or streamline workflows
Comfort in a fast-paced, dynamic and matrixed environment and the ability to operate ‘in the grey’
Ability to clearly communicate and influence -- leading leaders to a common goal
Outstanding relationship management, interpersonal and communication skills with the tenacity to resolve issues and conflicts
Advanced PowerPoint skills with demonstrated ability to create executive-ready materials, build compelling storylines, simplify complex topics, and translate analysis into persuasive narratives
Demonstrated proficiency in data analysis, including interpreting information, identifying insights, and using facts to support program execution and leadership decision-making
Successful track record setting and achieving challenging goals and demonstrating entrepreneurial leadership
Proven ability to lead and manage complex programs or projects, delivering results across multiple business units, functions, or stakeholder groups
Ability to interact with colleagues at all levels and achieve goals without direct control over resources
Preferred Qualifications, capabilities and skills
MBA or relevant advanced degree
PMP or other Project Management Certifications
Passion for learning new operating models, technologies, and industry trends
Previous client consulting experience
Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.
Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
Help the community through expansive volunteer opportunities
Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Some travel required (up to 20%).
Please note this role is not eligible for employer immigration sponsorship.
