Lead planning and execution for technology programs and leadership priorities across Business Banking Technology.
Develop program plans, governance cadence, milestones, and action plans that establish clear ownership, accountability, and measurable progress.
Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
Drive issue management and remediation plans, Coordinate controls reviews and audit responses, Track action plans and commitments, Manage cross-functional dependencies, Escalate risks and blockers, Provide executive transparency into status, risks, and outcomes
Partner with engineering, product, controls, and business management teams to define program scope, objectives, deliverables, and dependencies aligned to technology and organizational priorities.
Prepare executive-ready materials, leadership updates, business reviews, governance forums, and communications that summarize status, decisions, risks, and next steps.
Drive continuous improvement across operating processes, reporting, controls governance, issue management, and execution routines to improve transparency, efficiency, and follow-through.
Support change execution by coordinating communications, readiness activities, follow-ups, and stakeholder alignment as teams adopt new processes, priorities, and ways of working.
Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
Experience with Cross-functional execution, Governance, controls, and issue management, Executive communications and leadership support, Change navigation in a growing organization
Experience with Technology controls, Risk management, Audit remediation, Technical program Management, Regulatory programs, PMO/program governance, Large financial institution experience
Demonstrated ability to lead complex, cross-functional initiatives with multiple stakeholders, dependencies, risks, and competing priorities.
Demonstrated stakeholder management and influencing skills, including the ability to build productive relationships and drive alignment across senior leaders and distributed teams.
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Experience in preparing executive communications, business reviews, governance materials, dashboards, and status updates for senior business and technology audiences.
Proficiency with PowerPoint, Excel, project tracking, and collaboration tools; strong written and verbal communication skills.
Preferred qualifications, capabilities, and skills
Experience in financial services, portfolio governance, or large-scale technology operating environments.
Experience supporting senior leadership forums, including staff meetings, business reviews, governance meetings, executive communications, and cross-functional decision-making discussions.
Experience across technical program management, business management, technology governance, or related execution roles; candidates with transferable skills across these disciplines are encouraged to apply.
