Translate business demands and stakeholder requirements into structured, actionable delivery plans with clear milestones, dependencies, and accountability
Manage delivery priorities, risks, and implementation readiness to ensure network services are completed safely and on schedule
Partner closely with business stakeholders, product, engineering, and operations teams to align delivery execution to business needs and strategic objectives
Identify and resolve delivery blockers proactively, escalating issues with context and recommended solutions to minimize impact on timelines
Oversee smooth transition of delivered network services into operational support, ensuring readiness and continuity
Apply practical AI tools and techniques to support delivery planning, data analysis, documentation, and process improvement — with appropriate review and safeguards in place
Maintain clear, consistent communication across all delivery stakeholders, providing status updates, risk visibility, and decision-ready reporting
Drive continuous improvement across delivery processes, identifying patterns, gaps, and opportunities to increase efficiency and reliability
Required qualifications, capabilities, and skills
Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
Demonstrated experience leading network service delivery or infrastructure deployment programs in a complex, fast-paced environment
Strong understanding of network build, deployment, testing, and turn-up processes for enterprise or retail environments
Proven ability to manage delivery plans, track dependencies, and coordinate cross-functional teams toward on-time execution
Experience identifying, managing, and escalating delivery risks and blockers with clear communication and sound judgment
Ability to translate business requirements into technical delivery plans and align engineering execution to stakeholder expectations
Strong written and verbal communication skills, with the ability to present delivery status and risk clearly to both technical and non-technical audiences
Practical experience using AI tools to support planning, analysis, or documentation workflows, with an understanding of appropriate use and review practices
Preferred qualifications, capabilities, and skills
Experience supporting retail branch or distributed network infrastructure delivery at enterprise scale
Familiarity with network technologies such as routing, switching, SD-WAN, or wireless infrastructure
Exposure to product delivery or agile delivery frameworks in an infrastructure or platform context
Experience working across engineering, operations, and business stakeholder teams in a matrixed organization
Relevant industry certifications such as Cisco CCNA/CCNP, CompTIA Network+, or equivalent infrastructure credentials
