About MedTech
Fueled by innovation at the intersection of biology and technology, we are developing the next generation of smarter, less invasive, more personalized treatments. Your work will help patients on their journey to wellness.
Position Purpose
The Senior Manager, Distribution Engineering & Technology – Americas Deliver Excellence provides strategic leadership, governance, and technical oversight for the end-to-end distribution engineering and technology ecosystem across an integrated network of third-party logistics (3PL) and J&J-operated distribution sites in North America and Latin America. The scope includes distribution process engineering; Warehouse Management Systems (WMS/EWM); Warehouse Control and Execution Systems (WCS/WES); operational technology (OT), controls and interfaces; material handling equipment (MHE); automation; and supporting distribution technologies.
The role serves as the regional engineering authority within an asset-light operating model. It establishes standards, advises and challenges providers, and assures that facilities, critical infrastructure, technology, equipment, and provider-designed, provider-owned, or provider-operated solutions meet J&J requirements for safety, quality, validation, reliability, cybersecurity, scalability, capacity, service, cost, resilience, and business continuity. The position influences solution architecture, technology selection, process design, investment decisions, implementation, qualification, lifecycle performance, continuous improvement, and remediation across the network.
The leader will also supervise, coach, and develop a team of two regional Engineering Managers.
Core Responsibilities & Duties
Regional Distribution Engineering & Technology Strategy and Governance
Define and govern the Americas distribution engineering and technology strategy across an integrated 3PL and J&J-operated network, aligning priorities with service, capacity, cost, resilience, growth, and digital strategy objectives.
Act as the senior regional engineering authority and primary escalation point for distribution processes, facilities, infrastructure, WMS/WCS/WES, OT and controls, MHE, automation, and related technologies.
Establish governance, decision rights, technical review cadences, performance expectations, and escalation pathways across J&J, 3PLs, landlords, OEMs, integrators, and other engineering partners.
Advise business and site leaders on process and technology choices, the appropriate operating and ownership model, investment sequencing, and mitigation of technical and operational risks.
Develop and maintain a regional roadmap and prioritized portfolio of engineering, technology, infrastructure, and continuous improvement initiatives.
2. End-to-End Solution Architecture, Design and Technical Assurance
Lead technical due diligence and challenge 3PL and partner concepts, proposals, business cases, layouts, process designs, controls architecture, systems integration, and lifecycle support models before J&J endorsement or investment.
Ensure business requirements are translated into fit-for-purpose, integrated solutions spanning WMS/EWM, WCS/WES, OT infrastructure, PLCs, interfaces, MHE, robotics, sortation, conveyance, storage and retrieval, packaging, scanning, labeling, vision systems, and other distribution technologies.
Own regional design principles, reference architectures, interface requirements, and engineering standards that enable interoperability, scalability, cybersecurity, supportability, and operational resilience.
Participate in provider sourcing, evaluation, contract scope development, and technical negotiations with Procurement, Operations, Quality, IT, Finance, Safety, E&PS and Legal.
Define technical acceptance criteria, documentation, testing, qualification, support, knowledge transfer, exit, and transition requirements for provider solutions.
3. Facilities, Critical Infrastructure and Asset-Light Governance
Partner with Engineering & Property Services to provide regional oversight of distribution center facilities and critical infrastructure, including building capacity, utilities, power, fire protection interfaces, environmental controls, dock and yard infrastructure, equipment space, and other site-enabling requirements that affect safe and reliable operations.
Maintain visibility to facility and infrastructure capacity, asset condition, obsolescence, lifecycle risk, compliance gaps, replacement requirements, and investment priorities across the Americas network.
Clarify and govern accountability among J&J, 3PLs, landlords, OEMs, integrators, and service providers for design, maintenance, inspection, compliance evidence, remediation, lifecycle planning, and funding.
Ensure facility and infrastructure requirements are incorporated into network, site, expansion, transition, and business continuity decisions without assuming the execution responsibilities of providers or landlords.
4. Program Oversight, Implementation and Lifecycle Management
Oversee the regional engineering and technology portfolio from concept and design through implementation, commissioning, qualification, handover, stabilization, and ongoing lifecycle performance.
Provide independent oversight of 3PL- and partner-led programs, reviewing schedule, cost, scope, readiness, risks, interdependencies, and recovery plans while holding accountable parties to delivery commitments.
Oversee post-implementation stabilization, defect resolution, technical gap closure, knowledge transfer, and transition to sustainable operational support.
Maintain an integrated view of lifecycle needs across software, controls, equipment, facilities, and infrastructure, including patching, upgrades, obsolescence, supportability, renewal, replacement, and decommissioning.
5. Process Engineering, Continuous Improvement and Benefits Realization
Lead a regional process engineering and continuous improvement agenda using Lean, Six Sigma, FPX, value-stream analysis, industrial engineering, data analysis, and structured problem solving.
Establish and govern a prioritized regional pipeline of continuous improvement projects (CIPs) addressing productivity, labor efficiency, capacity, throughput, flow, space utilization, inventory handling, cost, quality, service, reliability, and resilience.
Use engineered standards, process studies, capacity models, root-cause analysis, simulation or analytical tools, and performance data to identify constraints and optimize end-to-end distribution processes.
Replicate proven solutions and standard work across sites while accounting for local operating, regulatory, product, and customer requirements.
6. Provider Performance, Reliability and Operational Resilience
Establish a regional performance framework across distribution technology, equipment, facilities, and critical infrastructure, with measures for availability, throughput, capacity, reliability, response and recovery, maintenance effectiveness, spare parts, obsolescence, and recurring failure elimination.
Participate in performance reviews with 3PLs, landlords, OEMs, integrators, and site leaders; identify systemic issues, require corrective action plans, and escalate material service, safety, quality, compliance, or continuity risks.
Challenge preventive and predictive maintenance strategies, staffing and skills models, critical spare parts plans, vendor support arrangements, and disaster recovery capabilities.
Use performance data and root-cause analysis to eliminate recurring failures and identify cross-site improvement opportunities.
Guide providers in developing resilient peak, surge, degradation, contingency, and recovery strategies for technology-enabled distribution environments.
7. Standards, Risk, Quality and Cybersecurity
Deploy global standards and reference architectures; define regional additions where required; and govern gaps, deviations, waivers, and exceptions.
Ensure distribution engineering and technology solutions comply with applicable J&J requirements for machine and facility safety, quality, qualification and validation, change control, data integrity, cybersecurity, business continuity, environmental expectations, and regulated operations.
Partner with Quality and Operations to maintain the qualified and validated state of GxP/GMP-regulated equipment and systems, with clear ownership and evidence requirements for third parties.
Partner with OT Cybersecurity and IT to govern connected infrastructure, identity and access, network segmentation, patching, backups, recovery, remote support, and third-party connectivity.
Assess concentration, vendor lock-in, proprietary technology, supportability, infrastructure dependency, and transition risks and recommend mitigation actions.
8. Cross-Functional Leadership and Capability Building
Influence and align 3PL leaders, landlords, OEMs, integrators, internal Engineering, Operations, Quality, Procurement, IT, Finance, Safety, Real Estate/Facilities, and global technical functions without relying on direct authority.
Build effective mechanisms for joint planning, issue resolution, innovation, continuous improvement, lifecycle planning, and knowledge sharing.
Create a community of practice across North America and Latin America to share standards, engineering methods, lessons learned, provider performance insights, and emerging capabilities.
Qualifications
Education: Minimum of a Bachelor's degree and/or equivalent University degree required; focused degree in Engineering, Industrial Engineering, Automation, Controls, Mechatronics, Facilities Engineering, Supply Chain, or a related technical field is preferred; an advanced degree is preferred.
Experience and Skills
Required
Minimum eight (8) years of relevant professional work experience.
Experience in distribution engineering, industrial or process engineering, warehouse technology, automation, facilities/infrastructure, or engineering program leadership, including responsibility across multiple sites.
Experience must include years specifically working in a warehousing environment
Demonstrated experience leading engineering and technology across a network that includes 3PL-operated and company-operated distribution centers, or within a major contract logistics provider.
Proven ability to oversee and challenge 3PLs, landlords, integrators, OEMs, engineering partners, and service providers through design, contracting, implementation, acceptance, stabilization, maintenance, and lifecycle support, with clear accountability boundaries.
Working knowledge of distribution processes; WMS/EWM; WCS/WES; OT infrastructure; PLCs and controls; MHE and automation; systems integration; facilities and critical infrastructure; machine safety; testing; maintenance strategy; capacity; and lifecycle management.
Experience with business cases, capital and operating expense planning, technical scopes of work, bid evaluations, performance measures, service-level expectations, provider contracts, and complex program governance.
Demonstrated ability to influence senior internal and external stakeholders, lead through ambiguity, challenge constructively, and translate complex engineering issues into clear business decisions across international and cross-functional teams
Preferred
Demonstrated experience applying Lean, Six Sigma, industrial engineering, root-cause analysis, capacity and throughput analysis, standard work, and benefits realization to improve distribution performance. Lean or Six Sigma certification
Strong knowledge of qualification and validation, GMP/GxP expectations, safety requirements, change control, data integrity, and regulated distribution environments
Other
This position may require up to 30% domestic and/or international travel to other sites and locations.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers; internal employees contact AskGS to be directed to your accommodation resource.
Required Skills
Preferred Skills
Artificial Intelligence (AI), Compliance Management, Developing Others, Inclusive Leadership, Industry Analysis, Innovation, Leadership, Lean Supply Chain Management, Machine Learning (ML), Management Systems Implementation, Operations Management, Process Improvements, Prototyping, Quality Assurance (QA), Robotic Automation, Science, Technology, Engineering, and Math (STEM) Application, Team Management, Workflow Automation
The anticipated base pay range for this position is
$127,000.00 - $218,500.00
Additional Description for Pay Transparency
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits
