This is an opportunity to build broad cross-functional experience while contributing to the effective delivery of DePuy Synthes’ business services. The Analyst will turn operational data into clear insights, support consistent execution, and help teams resolve issues that may affect customers, orders, inventory, or internal service delivery performance.
Key Responsibilities
Support day-to-day processes across GBS functions including Finance; HR; Procurement; Commercial, Enterprise Administration Operations & Master Data Management; Operational Oversight
Collect, validate, consolidate, and maintain data used for operational reviews and decision support
Prepare recurring reports, dashboards, scorecards, and presentation materials that communicate performance, trends, risks, and follow-up actions
Monitor key sales and delivery measures, identify exceptions or data quality issues, and escalate items requiring management or cross-functional support
Work with commercial, customer service, planning, procurement, logistics, finance, data, and technology teams to research and resolve operational issues
Support data integrity and accuracy across relevant business systems, including enterprise resource planning and master data management environments
Document processes, business requirements, decisions, action items, and issue resolution steps to promote consistency and effective knowledge sharing
Analyze operational information to identify trends, root causes, and practical opportunities to improve service, quality, efficiency, and customer outcomes
Qualifications
Education
Required: Bachelor’s degree, preferably in Supply Chain Management, Business Administration, Operations Management, Engineering, Finance, Data Analytics, Information Systems, or a related field
Preferred: Relevant postgraduate study or professional training in supply chain, analytics, operations, or process improvement
Experience and Skills
Required
0 to 2 years of relevant work experience in supply chain, sales operations, commercial operations, customer service, logistics, reporting, data management, or a related field. Relevant internships or academic project experience may be considered
Strong analytical and problem solving skills, with the ability to organize information, identify exceptions, and communicate clear findings
Proficiency in Microsoft Excel and experience preparing accurate reports, summaries, or presentation materials
Strong attention to detail and a commitment to data accuracy, timely execution, and complete documentation
Ability to manage multiple assignments, follow established processes, and meet recurring deadlines with appropriate guidance
Effective written and verbal communication skills, including the ability to work constructively with cross-functional and geographically dispersed partners
A collaborative, customer focused approach and willingness to learn commercial and end-to-end supply chain processes
Preferred
Experience or coursework in order management, sales operations, customer service, supply chain planning, logistics, inventory, procurement, or delivery operations
Working with operational data in an enterprise resource planning, customer relationship management, reporting, or master data management system
Familiarity with dashboards or business intelligence tools, such as Microsoft Power BI
Exposure to key performance indicators, variance analysis, root-cause analysis, process mapping, or continuous improvement methods
Supporting recurring operating reviews, tracking action items, or coordinating work across multiple functions
Knowledge of healthcare, medical devices, life sciences, or another regulated industry
Familiarity with data governance, data quality controls, or master data processes
Other
Language: Fluent English proficiency, both written and verbal, is required. Additional language proficiency may be preferred based on the markets supported.
Travel: Limited domestic or international travel may be required based on business needs
Work arrangement: Ability to collaborate across time zones and support scheduled business activities as required
Certifications: Entry-level certifications or training in supply chain, data analytics, Lean, Six Sigma, or project management are preferred but not required
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
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Required Skills
Preferred Skills
Accountability, Advanced Analytics, Analytical Reasoning, Business Intelligence (BI), Business Requirements Analysis, Communication, Data Analysis, Data Governance, Data Modeling, Data Privacy Standards, Organizing, Problem Solving, Statistical Analysis Systems (SAS) Programming, Systems Development, Technical Credibility, Technical Writing, Workflow Analysis
