Major Duties & Responsibilities
Conducts the day-to-day operations of P2P/POLO responsibilities; end-to-end PO lifecycle management, Accounts Payable, procurement operations and cross-functional capabilities involvement (where required), ensuring service delivery based upon the agreed SLAs, while ensuring policy and legal compliance.
Prioritize stakeholder management and customer service. Engage directly with stakeholders on a routine basis with a focus on high quality service delivery, to ensure transparency on all elements of PR/PO lifecycle management; confirm PR/PO details, conduct all PO lifecycle tasks, and resolve any discrepancies.
Provide guidance and direction to internal stakeholders on contract creation, other pre-creation tasks, and any required activities to be completed prior or during the PO lifecycle management by the requestor.
Other Duties
Support testing and implementation of automation and AI (Artificial Intelligence) initiatives within assigned area of responsibility.
Resolve issues related to purchase orders, such as discrepancies in pricing or services / materials delays.
Ensure compliance with company policies, regulatory requirements, and best practices in procurement.
Required Qualifications
Required Minimum Education: Bachelor’s Degree in Business Administration, Finance, Supply Chain Management, or a related field is preferred.
Required Years of Related Experience: 2-3 years previous business process / business operations experience
Required Knowledge, Skills and Abilities
o Strong attention to detail, organizational and time management skills.
o Good communication and interpersonal skills to effectively collaborate with suppliers and internal customers with an emphasis on the customer experience.
o Ability to handle multiple tasks and prioritize effectively in a fast-paced environment, while ensuring high-quality results / positive outcomes.
o Prior experience in purchasing systems (i.e. Ariba or equivalent) is a plus.
o Fluency in English (written & oral) is required.
Preferred Qualifications
Preferred Minimum Education: Bachelor’s Degree
Preferred Area of Study: Business Administration, Finance, Supply Chain Management, or a related field is preferred.
Preferred Knowledge, Skills and Abilities
Good understanding of Accounts Payable, Payments or Sourcing and Contracting processes and Source-to-settle operations at a high level is preferred.
Proficiency in English (written and oral) and one other language for the respective region supported, may be preferred.
Key Working Relationships
Internal: Business stakeholders/customers; Enabling J&J functions (Finance, HR, Procurement, Compliance, Legal)
External: Suppliers
Required Skills
Preferred Skills
Business Behavior, Business Data Analysis, Business Process Management (BPM), Business Savvy, Category Management Strategy, Commodity Risk Management, Compliance Management, Contract Management, Critical Thinking, Data Analysis, Execution Focus, Innovation, Inquiry Handling, Negotiation, Office Administration, Process Oriented, Project Management, Report Writing, RFx Management, Risk Management, Supplier Collaboration, Vendor Selection
