intellectual property/brand table updates supporting JOM chargeback processes, while ensuring accuracy, timeliness, and adherence to
established controls.
The Manager will establish priorities, assign work, coach analysts, and monitor service performance across error identification, triage, resolution, reprocessing, and escalation. This role will ensure the team applies and maintains error playbooks, raises IRIS/JJT tickets for new issues, performs aging analysis, and maintains relationships and contact lists of DRIs necessary to resolve errors in timely fashion.
The Manager will set targets and KPIs, lead continuous-improvement initiatives, coordinate quarter-end and year-end end close activities in partnership with JOM Analyst Group and Global Services, and oversee Lane Health Dashboard data-quality testing and data readiness, partnering with business and technology stakeholders to resolve risks and deliver reliable, compliant outcomes.
Required Minimum Education
Bachelor’s degree in Finance, Accounting, Business
Required Years of Related Experience
Requires a minimum of 5 years of progressive experience in roles within Finance, Supply Chain, or large transformation programs.
Requires a minimum of 1 years of business process design, engineering, or optimization.
Required Knowledge, Skills and Abilities
Bachelor’s degree in Finance, Accounting, Business, or equivalent relevant experience.
6–8 years of experience in finance, accounting or Business operations.
Experience in data management within SAP environments, including validating data integrity.
Strong analytical and structured problem-solving skills, with sound judgment and the ability to assess the financial impact of automation failures and investigate root causes.
Ability to clearly document automation failures and communicate their financial impact through effective written and verbal communication.
Demonstrated ability to collaborate effectively across cross-functional teams.
Strong attention to detail, ownership, accountability, and disciplined follow-through.
Ability to manage competing priorities and deliver accurate, timely results under pressure.
Continuous-improvement mindset with a focus on strengthening processes.
Demonstrates an understanding of AI concepts and frameworks, including awareness of responsible and ethical AI practices, and has experience generating effective prompts to boost efficiency and productivity.
Required Skills
Preferred Skills
Accounting, Accounting Policies, AI Judgement Integration, Analytical Reasoning, Budgeting, Controls Compliance, Cost-Benefit Analysis (CBA), Execution Focus, Financial Analysis, Financial Competence, Financial Reports, Financial Risk Management (FRM), Financial Statement Analysis, Generally Accepted Accounting Principles (GAAP), Managerial Accounting, Proactive Behavior, Process Improvements, Risk Management, Standard Operating Procedure (SOP), Technical Credibility, Treasury Management
