Johnson & Johnson
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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Project/Program Management Group
Project/Program Management
Professional
Bogotá, Distrito Capital, Colombia
The Global Fleet Enablement Manager owns a portfolio of global fleet transformation initiatives spanning process design, technology enablement, automation, governance, change, and employee experience. They lead and manage global initiatives and projects and play a key role in shaping the strategy to optimize J&J’s fleet function, meeting the evolving needs of Fleet Eligible Employees (FEEs) while supporting Fleet operations and the business. The ideal candidate is a transformation leader, excellent communicator, passionate about building a culture of operational excellence, brings experience with enabling technology, and delivers a superior end-to-end customer experience. They excel at implementing change and driving continuous improvement across fleet processes.
The position will report into the Global Services Fleet Enablement Lead.
Major Duties & Responsibilities
Drive and execute on complex, global-scale transformation initiatives spanning process design, technology enablement, automation, policy implementation, governance and employee experience acting as project lead and change agent to deliver on key objectives and targets·
Define project governance and partner with stakeholders, business partners, IT teams, and subject-matter experts, serving as an independent connecting partner who leads teams through to project execution·
Build, implement and scale digital solutions, automation, analytics or AI solutions and integrate into fleet management processes to reduce manual work, improve efficiency, and enhance data accuracy·
Collaborate cross-functionally and cross regions, engage with business partners to identify process inefficiencies and implement solutions that deliver an outstanding employee experience·
Report on project status, escalate roadblocks, and evaluate risks to ensure projects achieve their objectives, targets, and KPIs on time·
Facilitate meetings and workshops that encourage open communication and create a collaborative environment in which teams share common goal, insights, develop and deploy solutions and resolve challenges effectively
Required Qualifications
Bachelor's degree in Business Administration, Logistics, Supply Chain, Operations Management, IT, or a related field
8+ years of experience in project management, business process design, process governance, and global process standardization and automation
Proven experience with global transformation, process redesign and technology-enablement initiatives, working with cross-functional teams and managing projects across global operations and time zones
Process excellence mindset and the capability to design, implement, and scale process improvements
Experience building and implementing digital, automaiton, analytics and AI solutions, and integrating them into business processes, including testing and hypercare
Ability to navigate enabling technology platforms and digital tools to identify process improvements, define requirements, and design change requests that enable automation and simplification
Excellent organizational, project management and communication skills, with the ability to lead global, cross functional teams through influence and engage executive-level audiences effectively
Data-driven mindset with the ability to analyze data and provide business insights
Demonstrated problem-solving and critical-thinking skills, with the willingness to challenge the status quo
Master's degree in Business Administration, Logistics, Supply Chain, Operations Management, IT, or a related field
Consulting background with expertise in transformation, process design, optimization, project management, and/or change management
Certification in PMP, Scrum, Lean Six Sigma, or other process improvement methodologies
Experience with enabling technology, e.g., Workday and ServiceNow
Understanding of fleet terminology and strategies and/or previous fleet management experience is an advantage
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