Key Responsibilities
Support the operation and administration of core enterprise platforms, ensuring system stability, data accuracy, and timely issue resolution.
Perform routine system monitoring, data validation, and quality checks in line with defined controls and standards.
Assist with user access, basic configuration, and troubleshooting activities across supported platforms.
Prepare and maintain standard and ad‑hoc reports and dashboards to support business and HR stakeholders.
Support system enhancements, upgrades, and testing activities in partnership with IT and functional teams.
Document processes, standard operating procedures, and knowledge articles to support consistent service delivery.
Identify opportunities for process improvement, automation, and improved user experience across core platforms.
Where required to be managed locally
Document handling: Print, stamp/seal, mail/ship, distribute, and route documents for wet signatures.
Records management: Store/archive/retrieve HR documents; fulfill requests; coordinate offsite storage; scan and name for Veeva.
Compliance/admin: Upload/submit filings; print and hand-deliver to agencies; support audits and onsite audit coordination.
Qualifications
Education
Bachelor’s degree required in Information Systems, Computer Science, Business Administration, Human Resources, or a related field.
Master’s degree preferred.
Experience and Skills
Required
Typically 2-4 years of relevant experience in HR systems support, Workday HCM, business operations, analytics, or a related field.
Strong attention to detail and ability to work accurately with system data.
Basic understanding of enterprise platforms, databases, or business systems.
Proficiency in Microsoft Excel and standard reporting tools.
Ability to follow defined processes and meet service‑level expectations.
Preferred
Exposure to HR systems or core enterprise platforms (e.g., HRIS, learning, or workforce systems).
Experience supporting global or shared‑services environments.
Familiarity with reporting, analytics, or data visualization tools.
Experience working in a regulated or multinational organization.
Clear written and verbal communication skills.
Other
Language: English proficiency required.
Travel: Minimal travel expected.
Certifications: Systems, analytics, or HR technology certifications preferred but not required.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
#LI-Hybrid
#DePuySynthesCareers
Required Skills
Preferred Skills
Business Behavior, Collaboration, Communication, Compliance Management, Confidentiality, Cultural Competence, Data Analysis, Data Reporting, Detail-Oriented, HR Operational Planning and Organizing, HR Strategic Management, Human Resource Information Systems (HRIS), Human Resources Development, Human Resources Policies, Issue Escalation, Learning Agility, Personal Information Management, Problem Solving, Process Improvements, Service Excellence, Talent Management
