Hire and train technical instructors and implement train-the-trainer programs for on-shift trainers and area training leads.
Build technical, service, and digital knowledge, skills, behavior models, and assessments.
Own reporting and communication of training performance metrics to stakeholders.
Audit and monitor training effectiveness with operations, quality, and safety leaders.
How you will do it
Own outcomes with accountability, safety, and integrity by keeping training programs aligned to business needs and following through on commitments.
Stay close to the work and remove obstacles by partnering with operations, quality, safety, and HR to understand training needs on the floor.
Improve every day through candor and problem-solving by using audits, feedback, and performance data to refine content and delivery.
Win as one team by coaching trainers, sharing best practices, and building trust across departments and shifts.
Use clear metrics and practical assessments to measure readiness, consistency, and training effectiveness.
Translate complex technical expectations into learning content that is usable, measurable, and easy to apply in daily work.
What are we looking for
Experience leading training, learning and development, or onboarding programs in a manufacturing, industrial, or technical environment.
Experience managing or coaching trainers, instructors, or frontline learning teams.
Strong knowledge of training design, delivery, evaluation, and continuous improvement.
Experience with Learning Management Systems (LMS), training records, and performance reporting.
Ability to build relationships with operations, quality, safety, and human resources partners.
Strong communication, facilitation, and organizational skills.
Ability to create structured learning approaches, assessments, and development plans for diverse audiences.
Ability to work in a campus or plant-based environment and support multiple shifts or workgroups as needed.
Nice to Have
Experience with New Hire Orientation (NHO), train-the-trainer programs, or technical instructor development.
Experience creating behavior models, skills matrices, or competency-based assessments.
Experience in a high-volume manufacturing environment with safety and quality-focused processes.
Exposure to digital learning tools, reporting dashboards, or continuous improvement initiatives.
What do we offer?
Comprehensive benefits package.
Opportunities for professional growth and development.
Supportive and inclusive work environment.
Commitment to work-life balance and employee well-being.
Engagement in meaningful projects that make a difference.
Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.
