This is a 100% on-site role, requiring five days per week in the office. The position is located in our warehouse.
How you will do it
Work onsite to coordinate the consolidation of shipments for international customers, ensuring accuracy and efficiency in the shipping process.
Pull relevant data from various sources and transmit it to freight forwarders for shipment arrangements.
Effectively communicate with Customer Service Representatives (CSR) and freight forwarders to arrange freight for shipments, ensuring all parties are informed and aligned.
Collaborate with the warehouse team to schedule dock times for carriers, ensuring smooth loading and timely dispatch of shipments.
Provide support for pack and holds from an onsite perspective, ensuring that all requirements are met and communicated effectively.
Manage escalation communications to operations, ensuring that any issues are addressed promptly and that shipments are shipped as scheduled.
Utilize Salesforce to update comments, download attachments, and maintain accurate records of shipping activities
What we look for
Demonstrated ability to adapt and remain flexible when handling new tasks and responsibilities within the workspace.
Proven experience in a warehouse environment, with a strong understanding of warehouse operations and industry best practices.
Familiarity with warehouse shop floor operations is essential.
Excellent written and verbal communication skills.
Must be willing to work on-site and maintain a positive, proactive attitude.
Strong organizational skills and attention to detail.
Excellent communication skills, both verbal and written.
Ability to multitask and work in a fast-paced environment.
Proficiency in Microsoft Office Suite and familiarity with Salesforce or similar CRM systems.
Previous experience working with freight forwarders and understanding shipping logistics is a plus.
Travel Requirements
None
Education/Experience
High school/GED, or 3+ years of experience in leading a team from previous jobs.
HIRING HOURLY RANGE: $21.92 - $30.14 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
